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“Wonderful, even though reviews made me anxious”

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Century Langkawi Beach Resort
Ranked #72 of 104 Hotels in Langkawi
Reviewed 28 December 2010

had a wonderful stay in this hotel, friendly staff, transport around the complex enjoyed by the kids. No stretch of beach but the nooks and crannies were fine for enjoying the water. Stayed in a beautiful , spacious villa- with lounge and dining room. kids loved the space and the Bose docking system and jetted bath. Downside is that for the price there isn't much family entertainment and the hotel's club is not for under 18 so we were unable to enjoy the entertainment. Themed evenings with family entertainment as inMauritius hotels would be ideal. Local restaurant Shin Mi Seafood Village gets a huge thumbs up- Julie and her team. They provide transport to and from their restaurant. Great experience!

  • Stayed: December 2010, travelled with family
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Thank Pari8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded 19 March 2011

Dear Pari8,

Thank you so much for taking time to write a review about our resort. Your kind words will further motivate them to strive even better in providing excellent services.

We are glad that you enjoyed your previous stay at our resort and the services provided by our attentive associates. I hope that you brought home fond memories you could share with your family and friends back home.

Again, thanks for your comments. We hope to see you again in the future.


Warmest regards,
Kumar Renoo
General Manager

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938 - 944 of 1,439 reviews

Reviewed 24 December 2010

The Hotel have good arrangement on my wife's Birthday, we feel all of staff was helpful & away keep smile, My family also enjoy Feast all kind of food , It was a very good restaurant!!

We may stay again in the future!

  • Stayed: December 2010, travelled with family
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Thank andypeggy3302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded 19 March 2011

Dear andypeggy3302,

Thanks for taking your time to write a review about Sheraton Langkawi Beach Resort, and thank you for choosing our resort as your stay during your last trip.

We are glad that you enjoyed your stay with us. I hope that you brought home fond memories you could share with your friends.

We hope to welcome you back again in the future. Thanks again.


Warm regards,
Kumar Renoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2010

I'm an Asian travelling with Caucasion friends. We rented a few motorbikes since the only mean of transportation is either taxi or private vehicle. Coming back late one evening, the security at the gate stopped me from entering the hotel and at the same time waved my Caucasion friends through. I asked him why did he stop me and he said instructed by the GM for safety reason!!!! So an Asian is a security threat to a Starwood Hotel and Caucasions is not?? Even when I am a registered guest?? Wow, I was never been insulted. So is it a Starwood Policy to discriminate againts Asians or just Sheraton Langkawi Beach Resort.

  • Stayed: December 2010, travelled with friends
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3  Thank summerfling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonLgk281, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded 27 December 2010

Dear summerfling,

Thank you for your feedback and taking the time to post a comment.

I reviewed your comments regarding your stay with us at Sheraton Langkawi Beach Resort. As a management team, we take all comments seriously and share them with our associates, so we may resolve any and all issues.

I do apologize for the misunderstanding with the security guard. We will properly brief our associates to communicate with guests in a more appropriate manner.

Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. Please do not hesitate to contact me directly at kumar.renoo@sheraton.com if you wish to discuss this matter with me further.

Thank you.



Warm regards,
Kumar Renoo
General Manager
Sheraton Langkawi Beach Resort

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Reviewed 18 December 2010

We stayed at the Sheraton for 3 nights earlier this month (Dec 2010). Loved the layout of the resort...rooms are located across a sprawling area and can be reached from the lobby area using electric buggies. The rooms themselves are spacious with a rich wood interior and a private balcony as well.

The resort is located quite conveniently in my opinion, offering enough privacy (not being located in any prime touristy area) with most island attractions as well as the airport, a short drive away. However, I would recommend all staying at this hotel to pick up a self driven car on arrival at the airport, since there is nothing in the immediate vicinity of this resort. Also, having your own car gives you the flexibility to get out even late nights without pre planning, and the Cenang beach which has a few late night spots, is just a short 15 min drive away.

There are quite a few things to do within the resort itself. The resort has a decent private beach, which while may not be the best on the island, but sure does offer you all the privacy in the world. Theres a nice infinity pool overlooking the sea as well. There is a bike rental at the fitness center for those wanting to explore the property on a saddle. Walking up and down the undulating paths could be an activity in itself.

We did not choose to explore the limited dining options within the resort, since we wanted to try out more of the local stuff.

The service at the resort was top notch, with prompt responses to all requests from housekeeping at unearthly hours to help with the wine opener. However, to get back to the lobby area, you need to call for a buggy pickup, which in our case took some time, and we missed the pickup on most occasions, and had to make the walk back to the parking/lobby (a pleasant walk, I may add).

All in all, a very pleasant 3 night stay at the resort while exploring Langkawi. Wish we had a couple of more days to spend at the resort. Would surely return !!

  • Stayed: December 2010, travelled as a couple
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Thank Subhojit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonLgk281, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded 28 December 2010

Dear Subhojit,

Thank you so much for taking time to write a review about our resort. We are indeed very happy to know that you have enjoyed your recent stay with your partner here. Your kind words will further motivate them to strive even better in providing excellent services.

We are glad that you enjoyed the privacy at our resort and the services provided by our attentive associates.

We are looking forward to your return to our resort.


Warmest regards,
General Manager
Kumar Renoo
The Management

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Reviewed 15 December 2010

We stayed at Sheraton Landkawi for a week. Staff was friendly and service minded, food was good, pools were clean and the amtosphere was relaxing.

  • Stayed: November 2010, travelled with family
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Thank Eva D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded 19 March 2011

Dear Turbi1965,

Thank you so much for taking time to write a review about our resort. Your kind words will further motivate them to strive even better in providing excellent services.

We are glad that you enjoyed your previous stay at our resort and the services provided by our attentive associates. I hope that you brought home fond memories you could share, especially the wonderful time you spent with your family here.

We hope to see you again in the future.


Warmest regards,
Kumar Renoo
General Manager

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Reviewed 14 December 2010

I stayed here end of in Nov 2009 for two nights. The rooms were beautiful and a drive away from the hotel lobby which were more like chlaets -two at a time, like mini cottages spaced afar-see pics

Good points:
1. Rooms were beautiful, private outdoor deck with seating area outside the room and immediate view to the sea was lovely. In room jacuzzi was great.
2. Staff were friendly and polite and were almost immediately available to drive you to the lobby or any thing else you wanted.
3. I would recommend this place for honeymooners
4. Near to the beach- still a good idea to hire a car. Cheap and the roads look really easy to drive on on this small island

Bad points:
1. Very expensive to make phonecalls, more so than in any hotel ive stayed. I paid around £30 for about 7mins of local calls.
2. Room service meals were not packed properly for a journey from kitchens to rooms and presentation could have been better.
3. Swimming pool outdoor was not available, which I had not been informed of.

  • Stayed: November 2010, travelled solo
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Thank amnahussain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonLgk281, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded 28 December 2010

Dear amnahussain,

Thanks for taking your time to write a review about Sheraton Langkawi Beach Resort, and thank you for choosing our resort as your stay during your last trip.

We are glad that you liked your room and the jacuzzi. And also our attentive associates who made your holiday even more pleasant.

As a management team, we take all comments seriously and share them with our associates, so we may resolve any and all issues. I do apologize for the unsatisfactory room service meals and food presentation. We will improve on those areas.

Again, thank you for the comments and we hope to see you in the future.


Warm regards,
Kumar Renoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2010

The hotel was clean and benefited from Sheraton standards, which are invariably high. I would not put it in the usual top notch Sheraton bracket though, for the following reasons:
- a hilly resort, so bear in mind if this is a problem - though there is transport around the resort
- room spacious, comfortable and clean, but a bit dark and gloomy
- range of restaurants limited and not very inspiring, though adequate
- a bit noisy - leaf blowers, mopeds used by staff, small shuttle buses driving around
- couldn't check out quickly at the SPG Platinum/Gold desk, as they had 'no printer' there
This was my first visit to Malaysia, and we took a short 4 day break in Lang Kawi, up from a business exhibition in KL. Malaysia has impressed; well developed, clean, very friendly and more 'chilled' and with a bit more fun than Singapore, but not quite so mad as Thailand; and it is quite good value as well.
This was a competent resort, but I would probably choose a different one next time. Nothing overly wrong with it, but it failed to inspire to usual Sheraton standards.

  • Stayed: December 2010, travelled with friends
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Thank BritRoamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded 19 March 2011

Dear BritRoamer,

Thanks for taking your time to write a review about Sheraton Langkawi Beach Resort, and thank you for choosing our resort as your stay during your last trip.

I do apologize for your unsatisfactory stay here. There are a few things that we are putting efforts into turning our resort a better place to live, and one of the things is improving the food quality.

Again, thank you for the comments and we hope to welcome you again in the future with more exciting new things.


Warm regards,
Kumar Renoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Century Langkawi Beach Resort

Address: Langkasuka Beach Resort Jalan Teluk Nibong, Langkawi 07000, Malaysia (Formerly Century Four Points Resort)
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Top resorts Hotel in Langkawi
#19 Luxury Hotel in Langkawi
#22 On the Beach Hotel in Langkawi
Price Range: £48 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Century Langkawi Beach Resort 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located on the northwestern shore of Peninsular Malaysia, an ancient group of islands collectively known as Pulau Langkawi awaits you. Our resort is nestled amidst 38 acres of spacious, lush tropical surroundings with private beach coves. Whether you crave an exciting escape or a peaceful sanctuary – you will find it in Langkawi. The resort is just a short 10-minute car ride from Langkawi International Airport. ... more   less 
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Also Known As:
Sheraton Langkawi Beach Hotel Langkawi
Sheraton Langkawi Beach Resort
Langkawi Sheraton

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