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“Great location but the rooms need updating”

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Berjaya Langkawi Resort - Malaysia
Ranked #12 of 104 Hotels in Langkawi
Certificate of Excellence
Reviewed 12 September 2010

We stayed here for 10 days. It sells itself as a three star resort and in many respects it is far better than that. The beach and pool facilities are brilliant. The staff are very helpful and the setting of this hotel is fantastic.

I only have two complaints about this resort. First the rooms were shabby. They needed to be refurbished and while they were spotlessly clean you did not want to stay in them any longer than you needed to. Second, the resort restaurants were very average.

On the plus side it is very cheap to hire a car and you can tour the island and eat out at a fraction of theprice you spend at the resort.

The location of this resort is however a real plus. It is just round the corner from the Andaman and the Datai and its beach is much better than the one at the Andaman. The back drop of the mountains is fantastic - one of the best views ever. The resort is nestled in the rainforest and a tour with Dev is a must. You will see monkeys, flying lemus and hornbill.

Had a great holiday here and although its not perfect I would recommend it.

  • Stayed: April 2010, travelled with family
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4  Thank AndrewandKeren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,454 - 3,460 of 4,907 reviews

Reviewed 11 September 2010

We stayed at the resort for 6 nights as part of our month long honeymoon in the far east. We opted for the premier water chalets which in our opinion were worth the extra money we paid to stay in them. The rooms are large and one can enjoy a spectacular view of the Andaman sea. Nothing compares to waking up and having a coffee while being surrounded by the fantastic backdrop of the forest and seaview! The bathrooms very spacious and always clean as the room was. Our room attendant was very efficient.

The rest of the resort in our opinion was always clean and the forest always well looked after by the staff. We always noticed people working around its many acres of land. The beach also very clean and so was the pool area. We must also mention the staff who was always friendly and with a smile on their face; from the reception people to the pool boys-everyone makes you feel welcome at Berjaya. Keep it up.

The areas for improvement are where the food is concerned. Though the breakfast spread was varied and good, to be honest we did expect it to be a bit better and have a wider choice. We have stayed in various 4 star and 5 star resorts and we thought that for the money you pay to stay here you would expect a better and wider option for breakfast.
We dined at the Pahn Thai restaurant only once; again service exceptional and with a smile however when compared to the quality of other Thai restaurants we had dined elsewhere, we thought it could be better and food tastier. Also, it is quite expensive for the quality you get. We dined at the Beach restaurant once and it was the best out of the other restaurants with a good choice of dishes and relatively good quality. So all in all when it comes to food we would rate it as average.

Overall good stay however; great staff, excellent room and service and beautiful resort where one can forget about the world and enjoy a few days of peace which was much needed in our case following our wedding.

  • Stayed: August 2010, travelled as a couple
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5  Thank Natalie26Malta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2010

Really a nice place for relaxing, you won't find much noise there, in the outskirts of the city. You can enjoy varoius facillities in the resort itself e.g. they have there own private beach, various room options ....Forest view , sea view etc.
The only problem you need to walk too much from admin building to room and vive versa although they provide regular car service free of cost from there.

  • Stayed: August 2010, travelled on business
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Thank ChanchalNidhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2010

We stayed at the Berjaya for 9 nights. We were a little concerned because some of the negative reviews but the resort excellent...we loved it. We stayed in the Rainforest Studio and it was exactly as described on the website. The housecleaning lady was efficient and extremely friendly. Our check in and check out was fast, the staff were friendly and breakfast had a great selection...We travelled with our 10 month old and she had a blast. The staff loved her and she loved the attention. I would highly recommend this hotel if you are there to relax and slow down your pace. Yes it's a little isolated but it has a pool, private beach, great range of restaurants, close to the cable car and close to a mariner which has a fantastic Tapas Spanish restaurant......

  • Stayed: August 2010, travelled with family
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3  Thank Tilbath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2010

We flew to Malaysia for our honeymoon. After a long flight and two hectic days in Kuala Lumpur we were badly in need of peace and quiet and the island of Langkawi was calling us. We had read mix reviews of the Berjaya and didn't know what to expect but this resort exceeded our expectations.

We stayed half board in a chalet based in the rainforest. This was fantastic value for money. It was quite an experience living for two weeks in amongst the wildlife but one we would never change. There was never a dull moment thanks to some surprising visitors (monkeys), noises (bullfrogs) and sightings (the dusky leaf monkeys - just beautiful.) The resort is handy for the Chinese Village and Cable Car and both are well worth a visit.

We hired a car from the Berjaya to get around the island and this seemed to be an easy way to get about as the roads are quite. Our favourite trip was the Mangrove which is a must-do and as we hired a car we went there ourselves and paid for a private boat. We preferred this option as it's more personal. Our guide was great and knew the nature reserve well. The other option is to go on an organised tour.

We also went island hopping. Again this is a great way to see more of Langkawi and the surrounding islands. We went on an organised trip via the hotel and it was a great afternoon out. Well worth the money.

The staff at the Berjaya were wonderful, extremely friendly and helpful. The bar was a godsend refreshing and cold on those extremely hot and humid days. We had breakfast every morning in the main restaurant which had a huge selection of food for all nationalities and we often ate dinner in the Beach Bar or the main restaurant which had a different themed buffet every night. We just could not fault the choice and selection of food on offer. The range of desserts was also an eye opener which we tried to avoid after having filled our boots but we often gave in and thought it would be rude not to!!

We truly had an amazing honeymoon and it all thanks to the Berjaya and the island of Langkawi. We left with plenty of fond me

  • Stayed: March 2010, travelled as a couple
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3  Thank The_SmallsMerseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2010

This was our third trip to Langkawi after previous visits staying at the Westin and the Sheraton, we though that staying up in trees with the wildlife would be fun. The website is amazing and really sells the hotel,we booked a rainforest chalet and was upgraded to a rainforest studio yes they are new,so go for them, the older rooms are in bad condition as other reviewers have stated. The staff are overall not friendly they all seem very lethargic and tired and everything is way too much effort- the managers for our weeks stay or even supervisors were never seen not once maybe this is the problem!
The housekeeping staff did an amazing job, this resort is huge I mean really huge and really hilly and the staff have to drag around so much just to do their job but nothing in our room was forgotton in the whole week - well done!
The pool is very small too small and crowded for a resort that big and the hours it is open do not provide flexibility for responsible adults on a resort holiday, the main buffet restaurant The Dayang and the lobby need a major overall, old and sticky, very unappealing. They are both dark and dreary depressing and have no views
The dining highlights were the Thai restaurant over the water lovely setting very special and the beach cafe right on the sand and the food was great
The hotel is isolated as most of them are so get a hire car cheap and safe and fun
Please note in the rooms there is not enough hot water ever to fill the bath so that was a waste and the water pressure is dreadful, the shower door would not shut either
The porters like the restaurant staff cannot be moved into action to help you so prepared to be laughed at
The breakfast buffet was really poor for a hotel of this standard, no healthy varieties or low fat milk, when asked staff said that this could not possible be provided, only kids cereals like rice bubbles, and nothing special that you would look forward to trying-- these areas need immediate improvement.
The staff on the information do not speak good enough engligh to talk about the tours options- I thought that was odd
So overall choose carefully if you get a new room and do not care about breakfast and the pool this could be the place for you, oh and we were looking forward to seeing lots of wildlife but we hardly saw any although I am sure it was there somewhere
Suggestions for alternative food choices would be Charlies Place for happy hour 3-7pm and great food with an exceptional water view and service and the Lighthouse at Cenang Beach also the Suncafe fantastic

  • Stayed: August 2010, travelled as a couple
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4  Thank theowldullsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2010

This resort has a very nice location and a fantastic reception area. The pool area and the Beach area are also very nice. The Breakfast is standard five star category buffet breakfast with plenty of choice. However the Rooms are in very bad state and are worse that rooms at standard B&B accomodations. The Chalet's have a wonderful location but thats all that is wonderful about the chalet. The Chalets are in a pathetic state and desperately need to be knocked down. The Room does not give the feel that you are staying in a star category hotel. The airconditioning is old and insufficient to make the rooms cool. The Hotel has a wonderful property but the state of the rooms is pathetic and i would not recomend this hitel unless they redo all their chalets.

  • Stayed: March 2010, travelled with family
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1  Thank mike_world_tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berjaya Langkawi Resort - Malaysia

Address: | Burau Bay, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#11 On the Beach Hotel in Langkawi
#11 Luxury Hotel in Langkawi
Price Range: £54 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Berjaya Langkawi Resort - Malaysia 5*
Number of rooms: 350
Official Description (provided by the hotel):
Home to Unesco's World GeoPark, discover the island said to have inspired love and miracles. Cocooned within a rainforest sanctuary, Berjaya Langkawi Resort embraces boundless views of emerald waters and green-cushioned mountains. With an array of convention facilities and inspired spa treatments complemented with heartfelt services, moments are filled with a sense of natural connection and harmonious retreat. ... more   less 
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Also Known As:
Berjaya Langkawi Resort - Malaysia Hotel Langkawi
Berjaya Langkawi Beach Hotel
Resort Langkawi
Berjaya Langkawi Beach Spa Resort

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