Despite other reviews the Resort (what makes it a resort by the way?) is easy to find and its NOT far off the main road, most hotels are tricky to find the first time. Hotel/Resort is impressive looking and we booked into the equally impressive lobby and the staff were very friendly and gave us, to our surprise, a 2 bedroomed apartment complete with dining table and lounge and bathroom. We closed off the twin bed room and that left us with still a huge amount of space, a balcony and 2 a/c rooms. The rooms are well appointed and very comfortable and we were given vouchers for breakfast. We arrived by boat and it was 10 Ringget (£2) to the hotel by Taxi. After that we gave our legs a stretch and walked to town every day, there is a great shopping centre 500m away from Simfoni by the way.
This is the old `crap sandwich` review where I start good, fade in the middle then chuck a good bit at the end.
Yes, our bed was hard and could be improved by a mattress topper.
Yes, there is a nice LCD TV in the room but with only 5 local channels, and they are not tuned well.
Yes, we had breakfast, but it is poor compared to many and is catering (not that well either) for local tastes and could quite easily be upgraded cheaply to cater for westerners which it will attract in the future should it do so.
Staff training, sure, they ARE freindly and courteous but as usual there seems to be no leader. At breakfast there seems to be an adaquate amount of staff but they seem to not `see` what needs doing and need leadership to guide them.
In conclusion, we actually extended our stay here due to the value for money it still offered but the hotel could be so much more.... take note Manager/Owner. We would gladly come back, if only to point you in the direction that WE feel you need to go to get you well and truly on the map. You have the foundations to make yourselves a name.... use them.
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