I came here with 8 family members and we had to get two rooms, right next to each other. Everything was going fine, other than the fact that the staff is so incompetent and the place isn't all that clean. We stayed at Aseania the 30th of August to the 2nd of September. On the 1st, we were out the entire day (8 am- 5:30 pm). When we got back to the hotel room, I noticed something was different with my backpack (things were out of my backpack that weren't before we left for the day). Someone (HOUSEKEEPING) went through my backpack and took my RM200 from a small purse that was inside my backpack. Along with that, my boyfriends brother had RM200, $45 USD, and a pair of nice headphones missing from his backpack. We filed a complaint with security, they "searched" the housekeepers that cleaned our room, but couldn't find anything (supposedly). The food and beverage manager then tells us he can give us a free dinner to compensate. HAHA what a joke. We talked to the manager of the hotel and he gave us a free 3 night stay at any of their resorts (even more of a joke. I'm never going to any of their other hotels again). Also, we are from America and this is probably the last time we will be in Langkawi. Another thing, the manager tells us they have safe boxes at the front lobby so they aren't liable for anything lost or stolen, which was NEVER informed to us when we checked in because the front desk ladies are so awful and incompetent. I booked with booking.com, had my confirmation number and everything, and it took them over 30 minutes to find our reservation! (Doesn't make sense because I had the booking number right there for her). The workers at this hotel are horrible and I've never received such bad service at a hotel before. DO NOT STAY AT ASEANIA. They will most likely steal from you and then do nothing about it.
- Official Description (provided by the hotel):
- Strategically located along the Pantai Tengah in Mukim Kedawang, Aseania Resort encompasses 7.519 acres of luxurious facilities and lush greenery. Our 217 rooms are fully furnished to give visitors the comforts of modern living complemented by the unique old-world charm of Langkawi. There's never a dull moment at Aseania's awe-inspiring swimming pool. Listed in the Malaysia Book of Records as the longest swimming pool in the country, it sprawls 154.4 metres and has a mesmerising array of facilities for all - wave pool, mushroom pool, waterfall, Jacuzzi, sundeck, lazy river and adult and children slides. You can take a leisurely float or pamper yourself with a luxurious jacuzzi while the kids have a splashing good time together. Truly fun for all in the family. ... more less
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- Also Known As:
- Aseania Resort Langkawi Hotel Langkawi
- Langkawi Aseania Hotel
- Aseania Hotel Langkawi