First when we enter the room, we are really shocked when we saw the room is in very worst conditions. It is very old and floor is look not clean or mop at all. The smoke detector on the ceiling had been removed; cracks exist around socket outlet power points. When we switch on all the light in the room, the room looks very dark as one of the light on the wall had been removed. We requested to change room, the other room is still crappy, refrigerator was malfunction, the sofa, blanket, pillow case and bed sheet got a bad ondour and black spots stains. When I requested to changed, the receptionist told me that housekeeping department was closed at 11pm and there was no more staff working. When we taken breakfast, another worse thing happened, we saw a few of birds and flies to ruin our breakfast as the main door of lobby was opened, the tableware was a little bit Rupture, the food is very simple and not tasty at all. I don’t think will come back again and not recommended for friend or family trip stay.
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- Also Known As:
- Helang Hotel