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“Very bad service”

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Century Langkasuka Resort
Ranked #80 of 100 Hotels in Langkawi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very bad service”
1 of 5 bubbles Reviewed 21 April 2014

I stayed with my family from 11th to 14th in this hotel. The staff at the reception was very rude specially the lady nikaashiah . I did not believe when I read that the rooms were infested with Mosquitos on this site but was shocked to see the rooms infested with mosquitos. Very poor and terrible staff and service.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ahmed j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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547 reviews from our community

Traveller rating
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    107
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kuching, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 April 2014

I have read a lot of the bad reviews after I booked the hotel, which make me worried that I made the wrong choice. I chose the hotel because it was located at West, so I thought it will be the best place to watch a nice sunset. Didn't experience any difficulties during check in, room was ok, big room, comfortable bed, big and clean bathroom with bath tub, TV is a bit too small though. The breakfast was ok, bad coffee and tea, but nasi lemak and beef rendang were nice..

The swimming pool and beach are great.. just get a spot and lie on the bench beside the pool, and enjoy the incredible breath-taking sunset..

  • Stayed April 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cecil_Sav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 18 April 2014

This hotel is a huge disappointment. The rooms are totally dirty: walls, A/C, sheets, floor, towels... The beach does not look like the pictures AT ALL. I just felt like they put a swimming pool in a middle of an empty parking with a view on an artificial beach - ugly. Local B&B might be cleaner. Even the (defrost) pizza was terrible. The irony is that we booked this hotel with free points - it was not even worth it - disgusting.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Catherine_from_Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 14 April 2014 via mobile

Went there couple of days ago
The atmosphere is like a hostel but the rooms are big and spacious no carpets understand it's beside the beach sand and wet
Over all a short stay would not be a bad experience

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mufti009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 13 April 2014 via mobile

The staff here are the biggest asset, friendly, helpful and willing to go out of the way to make your experience a great one. The swimming pool and beach are great, and if you want a bit more vibrancy then the public beach is only a short distance

Stayed April 2014, travelled with friends
Helpful?
1 Thank OsmanSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 9 April 2014

The hotel just nice, the standard not up to starwood yet. Need more improvement especially service. Starwood brand is a promise but we didn't get here. Feel like stay in normal 3 star hotels.
The rooms full with ants. Very near to airport and fabulous pool.

Room Tip: -corner room facing pool
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tmm16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guwahati, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 March 2014

This is one of the best hotels . it is located outside the city and is very near to the airport . weather is hot . it is located at the bank of the sea . rooms are good but the food is not up to the mark .and its difficult to get the cab .

Room Tip: " a place for family visit"
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pratikkilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Century Langkasuka Resort

Property: Century Langkasuka Resort
Address: Jalan Kuala Muda | Mukim Padang Matsirat, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Langkawi
#23 On the Beach Hotel in Langkawi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Century Langkasuka Resort 4*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Southall Travel, Hotels.com, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Century Langkasuka Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Langkawi Hotel Langkawi
4 Points By Sheraton Langkawi Resort
Langkasuka Beach Hotel
Langkasuka Hotel
Langkasuka Beach Langkawi

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