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“Disappointed” 2 of 5 bubbles
Review of Century Langkasuka Resort

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Century Langkasuka Resort
Ranked #79 of 106 Hotels in Langkawi
malaysia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Disappointed”
2 of 5 bubbles Reviewed 16 July 2014 via mobile

I am disappointed that this hotel is actually part of Starwood hotels. The quality and services are not what you would expect of the hotel. The room is clean but not of the standard of a four star hotel. The hotel is near the airport but a drive away from the busy street of Pantai Cenang. Hence you need to rent a car if you plan to stay here. If you love quiet place then this is the hotel for you.
Breakfast is pretty much the same everyday.

Stayed July 2014, travelled with family
Helpful?
1 Thank ms_CPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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543 reviews from our community

Traveller rating
    57
    133
    161
    87
    105
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

5 of us spent 3 nights at this hotel in July 2014, our average age is 60years, we have been travelling in Malaysia for the last 2 weeks. We hired a car at the airport, very much recommended for a visit to this island, and based out of our hotel. We did not eat at the hotel. We like to experience meals from all over when we travel. We got good rates from Air Asia when booking our flights, so we feel we got real value for money. If you are friendly people are friendly to you...The staff were great, very helpful!!! We found the resort clean, spacious and very relaxing. We were on the top floor and had a view onto the pool and ocean which was stunning to say the least. So our overall experience was great!

Room Tip: ask for room overlooking pool on 3rd floor
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  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lynn m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Positive :

-Spacious and comfortable room, recommended for family .
-Near to the airport (1km).
-Nice infinity pool for swimmers.
-Wide and clean beach.

Negative :

-Unmanageable parking area.
-Lack of activities.
-Quite far from main attraction Chenang Beach (8km)

Room Tip: Sea facing room.
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank zoukmomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
117 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
1 of 5 bubbles Reviewed 7 July 2014

This is by far the worst experience ever staying with SPG starwood. I have stayed at Four Points Langkawi last 2 year when it was first opened attending a beach wedding party. I have been told that the hotel took very short period to build from scratch to completion. The quality of the room was unacceptable and the breakfast was quite average during my first stay.

Was thinking to stay at the hotel again considering there will be improvement after 2 years. No…Four Points by Sheraton Langkawi has getting even worst- really a disaster stay. Everything are just not right and not up to a four stars standard. The hotel is more like a 2 stars hotel no matter in term of the cleanliness or the maintenance.

Lobby: looks very tired and lack of design

Front desk staff: Unfriendly and not helpful.

Room: Disaster. Hole on curtain; stain on tower, bedsheet and pillowcase; smelly towel and pillowcase; very bad condition mattress; dirty mark and scratches all over wall and furniture.

Bathroom: Smelly. Watermark all over the ceiling, disgusting mark at shower and basin area edges.
Swimming pool: Pretty and huge pool but lots of chlorine. No towel provided before 8am.

Breakfast: Very dirty breakfast station, oil stain all over the glass between kitchen and buffet area. Limited choices.

Housekeeping: Called to ask for extra pillow. Replied: Sir don’t you see there is one in the wardrobe.

Please avoid this hotel at all. There is a lot more better option in Langkawi.

Room Tip: Do not see if there is a goodroom at Four Points by Sheraton Langkawi.
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  • Stayed July 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank HY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grenoble, France
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 3 July 2014

Well for me, the hotel is spacious BUT has no charm. Just a a concrete block structure.

Negative points:
- Slow check-in
- Rooms are not clean
- The bar service is one the most horrible I've experienced in my life: 30 minutes for a strawberry milkshake and an ice lemon tea (avoid the milkshake, it's just milk and strawberry)
- The structure of the hotel are very poor in design (for a 3-year hotel I can say it's still too much degraded)
- Swimming pool not allowed after 8pm
- No service outside if you want to have a drink on the beach or swimming pool
- Be careful with wild Dogs are free in the property.
- Prices for bars and even the hotel are too high compare to the value you have

Positive points:
- Location not bad if you have motorcycles (rent at the airport). 5 minutes far away from the airport and 10 minutes from the Pentai Cenang beach, one of the most popular.
- The staff allowed us to let our luggages behind the front office last day as we wanted to go for the Mangroves tour.
- Shampoo and towels provided
- Small terrace
- Big rooms even if they have no charm
- Ice Lemon Tea for free in the lobby sometimes
- The swimming pool is beautiful

So at the end, if you want to book an hotel for sleeping and you like to go out and discover the island during days: this hotel is fine for you. If you want to enjoy the place, find another one!

  • Stayed June 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank ZCora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navi Mumbai, India
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 bubbles Reviewed 27 June 2014

Staff was not at all co-operative, Pathetic service. I would not recommend anyone to stay in this hotel. They were very rude. The hotel manager was not ready to listen to our problems. Food was not so great.

Room Tip: Only sea view is good.
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  • Stayed July 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank SonaliGoenka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberley, South Africa
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 26 June 2014 via mobile

The hotel is definitely not up to standard. Stay away, the rooms are mouldy, very bad service. All over a bad experience. Will not recommend the four points by sheraton at langkawi to anyone. Only nice feature is the swimming pool.

Stayed June 2014, travelled with family
Helpful?
2 Thank LBotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Century Langkasuka Resort

Property: Century Langkasuka Resort
Address: Jalan Kuala Muda | Mukim Padang Matsirat, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Langkawi
#23 On the Beach Hotel in Langkawi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Century Langkasuka Resort 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Four Points By Sheraton Langkawi Hotel Langkawi
4 Points By Sheraton Langkawi Resort
Langkasuka Beach Hotel
Langkasuka Hotel
Langkasuka Beach Langkawi

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