From the moment we arrived there were problems. The staff at the reception desk were completely incompetent. We arrive quite late at night and were given the wrong room. We had booked one of the more expensive rooms on the water but were taken to a room overlooking the carpark, a long way from the water. As it was 1am we went to bed. They were unable to give us a refund the next day and we had to wait several weeks for the refund to eventually arrive. We had a complimentary breakfast however there were never enough seats at breakfast and it was a first in first served basis.
- Official Description (provided by the hotel):
- Langkawi Lagoon Resort, conveniently located just 3 km or approximately 5 minutes drive from the Langkawi International Airport and Mahsuri International Exhibition Centre, offers remarkable views of the ocean and the rolling hills nearby. The resort features two types of accommodations: beach front hotel suites and sea village. Beach front hotel suites consist of 86 units of sea and hill view rooms/suites. Spacious rooms ranging from 36 sqm to 63 sqm with full room amenities, chaise lounge (pangkin) and kitchenette facilities are available. The 76 units of our Sea Village are built on stilts with typical Malay architectural design consisting of studio suites, family sea duplex and a presidential suite. Each unit comes with private balcony, kitchenette facilities and full room amenities. They are built within a sanctuary of calm waters protected from the open sea by a breakwater. The resort offers luxurious facilities such as beachfront swimming pool with Jacuzzi and sunken bar, gymnasium, sauna and steam rooms, meeting and function rooms, guest service centre and an Embun Spa. Full range of land and sea activities can be arranged for all guests. For your dining and entertainment, the resort offers a choice of meal selections from local and international cuisines and beverages at the Anjung Brasserie, Layalie Al-Syam Restaurant (Arabic specialty restaurant) and Mentari Lounge. There is always a little something for everyone to take home as a souvenir from our duty free gift corner. All in all, this premier international resort offers a serene environment and a totally different holiday experience. ... more less
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- Also Known As:
- Langkawi Lagoon Hotel Langkawi