Ferry Services provided to the mainland, Penang, Thailand and various excursions etc. are good but the desks can take a bit of finding - everyone says "Behind KFC" so once you have found that you are okay!! Each desk serves a different location so it is a matter of walking up and down and finding the destination you want. Once booked, the terminal is very good with a Departure Hall and porters waiting to take your luggage and ensure it gets to the right place. The shopping is quite varied and includes footwear, clothing, alcohol and souvenirs etc. with KFC, Starbucks and a Bakery Shop to buy your own food to eat outside when you have finished shopping.
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