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“Average hotel”
Review of Mega View Hotel

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Mega View Hotel
Ranked #4 of 43 Hotels in Kuantan
Certificate of Excellence
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Average hotel”
Reviewed 27 August 2013 via mobile

- had terrible experience with hotel key card, checked in two rooms but unable to open with key cards, staff was helpful to change the room for us but same problem exist.

Stayed at level 7 standard room, room cleanliness is not the worst but abit below expectation. Old tv old cupboard.

Breakfast is simple and considered good.

I would advise to spend a little more and stay at hotel door steps away.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SheanneLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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  • English first
  • French first
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English first
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2013

We specifically requested for a room facing the river and it had a beautiful view. We were rather disappointed about several things throughout our stay:
1) the hotel had some cheaper rate promotion going on but since we booked through an online website, we missed the deal. The hotel didn't even mention to us about the deal and we knew after paying.
2) our room smelled of cigarette. It was so strong and when we requested for a different room, we were told that ALL rooms are non smoke free. For real?!?
3) breakfast was kind of sad. there was no buffet; just breakfast sets. 2 choices-western or Asian fried rice. We tried both and were unhappy with both.

I don't understand how this hotel had good reviews by other people because I think it received more credit than it deserves.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MegaView, Manager at Mega View Hotel, responded to this review, 1 August 2013
Thank you for your sincere feedback and we will look into the areas mentioned.

As regards to the cheaper rate promotion, it is because online booking is commissioned so we can't give the same rate. This alternative promotion being added by our hotel is only for a few weeks to boost more reaction toward us.

As with regards to the non-smoking rooms, we have attempted several times to implement but to no avail. Some guests still smoke and use cups as ashtrays. However we do have to admit that my staff should have done better housekeeping procedures to get rid of smell and that my receptionists should have been more empathy and sanitize your room upon your complain.

We would also like to apologies for the discomfort and inconvenience experienced by your goodselff and partner during your stay here. I'd sincerely hope you do contact me again to try our hotel to understand why we get more 'credit' than we have exhibited this time from other guests.

Resident Manager,
MEGA VIEW HOTEL KUANTAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 4 Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 April 2013

I booked a room here on a whim to escape the heat that blanketed Kuantan for the last couple of weeks. Don't judge a hotel by the river (sorry, terrible pun) as Mega View Hotel is certainly a great hotel! I almost don't want to write a review as it is truly an amazing find.

A last minute call got us a studio room with no views, which we were fine with, as we just needed to escape the heat. At only RM120, the value for our money was fantastic. We even got breakfast the next day.

The room was very clean, tidy and cosy. All mod cons and the bathroom although old was clean and well-maintained. No mildew or mold anywhere.

Mega View staff were also very helpful and warm. I wanted to try the kuetiau goreng as I read rave reviews here but it wasn't to be. Ah well, all the more reason to stay at Mega View again! Definitely will recommend to friends and family.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank TravellingFish_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 April 2013 via mobile

Stay in deluxe room for a night during non-peak season. Got a room at the corner of the hotel at 5th floor facing kuantan river/tanjung lumpur bridge. I really satisfied with the cleanliness of the surroundings, room as well as the toilet. Surprisingly their breakfast was quite good despite not so many guest during mon-peak season. For rm120 per night (gov rate) surely i will stay in this hotel again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank faqhroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 November 2012

ive always on a business trip to kuantan and i always stay in this hotel. what i find this hotel is better that is they serve the most delicious fried kuey tiau. if u stay in this hotel, make sure u order the fried kuey tiau mamak. you will not regret. the room was average and got any average channel. the staff very friendly and ok. overall is fantastic =)

Room Tip: select the riverview, u will be surprised
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank JasonBourn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 6 Contributor
222 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
Reviewed 23 August 2012

We arrived late at 4pm and the hotel was politely to assure that our room was allocated despite our late arrival. We were greeted by an excellent front desk staff named Mr. Voon and he was very helpful, polite and efficient. Although this is not a new hotel but I was impressed with its maintenance... good. We have been allocated a room at top floor (9th) and the room was very comfortable, tidy and most importantly, clean. It has creamy wall color and marble top for all tables. Although bathroom's design was not brand new but it was absolutely clean and comfy. I can't find a single mold in it and it was an excellent job well done.

We asked for a river side view room and at its balcony, it has a breathtaking view. We can view the calm Kuantan river and further with sea shore too. That was a magnificent view and at sunrise, it was beautiful. Before we reached at Kuantan, we went to Bukit Gambang Water Park and surprisingly, it was not crowded in the Hari Raya holidays. When I first went there, we were like stampeding each other. Anyway, the water park was opened just for us....play as much as we like. At Kuantan, well, the famous Zul Satay also closed during the Raya, sad to say that....ended up having an expensive and unexciting Kenny Rogers Roaster dinner...not impressive at all...sad again. The breakfast at the hotel was very normal...in fact below par. However, we had it for 2 adults and 2 kids with 2 breakfast coupon...well, no complain at all.

We booked this room at a promotional price RM110.00 with 2 breakfast. Original price was RM150 with taxes. Well, with this promotional price, it was very worth to stay there and and I guess no doubt it was one of my comfortable stay list.

  • Stayed August 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
7 Thank Milky99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 6 Contributor
134 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 4 June 2012

A huge nondescript riverside mid-range business hotel.

Rooms here are bland - cream walls and sheets (our beds never had so much as a cover on them - the receptionist said they had already been taken off our beds before we had even checked in! - most places at least let you see your bedcovers before they whip them off the beds). High ceilings and big windows (a bit too high up to comfortably look out of while sitting in the room's chairs). Our room had two small very faded '80s style prints and a flat-screen TV. The location is great (by the river) and the rooms are clean.

Not a bad option (though not a really great option either), especially if you can get a promotion.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie_L14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mega View Hotel

Property: Mega View Hotel
Address: Lot 567, Hotel Megaview Jalan Besar, Kuantan 25000, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa
Hotel Style:
Ranked #4 of 43 Hotels in Kuantan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mega View Hotel 3*
Number of rooms: 94
Reservation Options:
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