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“Modern & Excellent Service”

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The Zenith Hotel, Kuantan
Ranked #1 of 43 Hotels in Kuantan
Kuala Lumpur, Malaysia
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Modern & Excellent Service”
Reviewed 13 June 2011

Stayed at this hotel over the weekend. I have to say I'm pretty impressed with the quality and the service. Check- in was really swift. The rooms were clean, modern and well equip. The bathroom was big and the rain shower was excellent.

Th swimming pool was big and clean. The buffet breakfast was REALLY good and I have to say it's better than some of the buffet breakfast at 5 star hotels in Kuala Lumpur. The bar was good as well.

It's located at the central part of the town and just opposite East Coast Mall.

Few cons: The pillows was too soft and uncomfortable. Extra bed for Premier rooms only. They can't fix extra bed for Deluxe room.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Sush1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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512 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
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Singapore
Level 6 Contributor
68 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 28 May 2011

We like the location of the hotel. It's right in the center if the town. Easy to locate with gps. The shopping mall is just right infront of the hotel. We get a premier room for about rm300 a night , all inclusive. This is a promo rate we get from the hotel itself. Room is ok size for 2, new and clean.breakfast is fantastic. Staffs are very attentive and helpful. Parking is free! Overall we are happy with zenith. Unfortunately it's not sea front and they need to work harder if want it to be a 5 stars standard.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ahfook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
queensland
Level 5 Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 24 May 2011

We spent two nights in a premier room at the Zenith. I'd been unable to book it online and we walked in and got a good rate as it's still new and work is still being done. The rooms are spacious and comfortable; decorated in a very modern fairly stark style. There is an excellent pool which we had to ourselves. Also a good gym and yoga room which is as yet fairly unused. We found several local places to eat nearby and it's right next to a new shopping mall which has all the usual brands.

What really stood out for us was the breakfast which was outstanding. We've stayed in many excellent hotels in Malaysia but this was the best breakfast. They have a chef , Nic, in charge of their Asian breakfast who is passionate about his food and it shows - great quality and variety. Worth staying here just for his cooking!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank sunshinecoastal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2011

We've stayed at zenith for 2 nights. It was during school holiday and the hotel wasn't fully booked. The room was nice and clean - however, it's not up to 5 star standard just yet. Bathroomwas excellent.. Love the shower! Breakfast buffet was nice. I like their nasi lemak very much :) location-wise, it is alright, half an hour drive to cherating.. East coast mall just opposite, but trust me, there's nothing there unless u wanna grab a cuppa starbucks and i don't fancy their barista :P anyway, i would recommend this hotel if there's no more hotel left at the beach side or if you're on a business trip or if the promotional rate is still ongoing :)

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MarzySaleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 March 2011

We had the privilege to stay a night at Zenith during its soft launch as it is not officially opened yet. So we managed to get a great rate for our stay. The hotel is located right opposite the East Coast Mall which is great for shopping for shoppers of any ages. At the same time, it's quiet and peaceful giving a relaxing feel to its guests. It is ideal for resting and simply taking a break from everything and anything. The room gave us a good view of Kuantan city centre and was tastefully decorated. A piece of 'sejadah' aka praying mat for Muslims was presented nicely on the bed. Breakfast was impressive with a generous spread of choices. We love how the restaurant was done up! With an improved standard of customer service from its staff, this hotel would have been given an excellent rating.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suliani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Zenith Hotel, Kuantan

Property: The Zenith Hotel, Kuantan
Address: 6 Jalan Putra Square | Putra Square, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuantan
#1 Luxury Hotel in Kuantan
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Zenith Hotel, Kuantan 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Jewel of the East ..... Centrally located in the heart of Kuantan town and the ICT Hub, The Zenith Hotel & Sultan Ahmad Shah Internation Convention Centre (SASICC) is set to revolutionize the face of business-class hospitality in Malaysia.It offers 519 modern and luxurious accommodations, and a 6000-seating capacity ballroom and exhibition hall with state-of the-art meetings, incentives, conventions and exhibitions (MICE) facilities. the hotel tower, which is part of the largest development on the East Coast of Malaysia, is stands at 24-floors featuring a distinct modern facade that will majestically alter Kuantan's ksyline.The Zenith Hotel & Sultan Ahmad Shah International Convention Centre (SASICC) is the epitome of both class and luxury. ... more   less 
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Also Known As:
The Zenith Hotel, Kuantan Hotel Kuantan

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