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“Touring Stay”

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The Zenith Hotel, Kuantan
Ranked #1 of 43 Hotels in Kuantan
Hyderabad, India
1 review
“Touring Stay”
Reviewed 19 January 2013

As part of my business trip, i had to stay at Zenith Hotel Kuantan. This is one of the luxury hotel in the city and near to most of the major shops/restaurants/bus stand/taxi and other required things.
During my stay, the hospitality of hotel people was very good. They provide you GYM,swimming pool and few indoor games facilities. The breakfast is complimentary and you can find wide varieties of dishes with lot of choice. Nearby you have a big shopping mall which is biggest in the city and you can spend your time a lot. The hotel management will decorate the hotel if there is any festival nearby and also invite their frequent guests to join the celebrations.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiransi_me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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English first
Kuala Lumpur, Malaysia
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 January 2013

Considering our experience staying at this hotel in December 2012, rating it as "ok" would probably be a bit too kind. Yes the hotel location is very convenient as it is directly opposite the mall and it is at the centre of the town.. bla bla bla as also mentioned by other reviewers. I went here for my company's training course. Personally i had bad experience, not sure about others though. Housekeeping was slow. they normally came in only at 2-3pm, (even after we phoned them). Checking out was even worse, as the system was down and need to queue for like almost an hour. I can understand computers may malfunction, but they should have been more prepared with contingency plans.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank helnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kuantan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2013

i had a good look around a couple of visits as it is located opposite one of Kuantans key attractions the EAST COAST MALL!

Very friendly welcoming staff.
Quite new hotel with great rooms - asked to see them and were happily shown different styles, great value for money with free wifi included.
Plenty of restaurant choices - very reasonable price.
Nice swim pool area, awesome gym space.
Hotel serves accommodation for convention centre next door.

Would certainly choose stay here an a future visit and is only a short ride from the beach.

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ian r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 January 2013

If you are particular about location, this is the hotel you're looking for in this town. Next to East Coast Mall with Parkson & Carrefour inside. So, easy to find dining outlets in case you don't want to go far. Otherwise, Tanjung Lumpur is just 10 minutes away if you want fresh seafood with reasonable price.
Room was spacious with high ceiling..something you don't normally found in a hotel room. But there was a setback, it took a lot longer to cool down. No wifi in guest room, only wired Internet connection which was really slow. Another option is to sit at lobby to stay connected.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Muslimtraveller_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 December 2012

Quick and speedy check-in and check-out
Beverage was served in the lobby, with plenty of seating area
Great choice of breakfast spread - western and local cuisine
Room was large in size with comfortable beds
Wonderful shower, rain shower and bathtub
Tons of car park with charges of RM2 per entry
Nice infinity swimming pool
Strategic location to Kuantan town
East Coast Mall next to hotel

Overall, it was a very pleasant stay, no complains this round.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 10 December 2012

Did my booking on the fly - literary 1 hour away from Kuantan whilst driving. Booked over the phone for a deluxe room with additional bed. Reservation was simple and without fuss ...arrived and checked in quick and fuss free. Being a new hotel, everything was top notch. The room comes with a recliner instead of the usual 'hotel chair'.

Being new and located next to the biggest convention centre in the east coasts has its plus and minuses. It can get a bit busy at nights and the weekends. But the rooms are quiet...no worries there.

Breakfast buffet is huge...and again, can get busy at weekends.

Another good thing..it is located across a Mall..with Starbucks :)

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sza1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 December 2012

This is my 2nd trip to Kuantan and stayed in The Zenith Hotel, Kuantan for 3 nights (Dec 6-9) this time. The hotel is about less than half and hour drive from Kuantan Airport.

We booked two Family Room and one Deluxe Room and were given rooms on the 18th floor. Checking in was reasonably fast and although no adjoining rooms, our rooms were close to each other.

One of our family rooms (1825) smelled musky and stale when we checked in.. called the guest services and they got it fixed while we were out for lunch. Room smelled better after that.

The Family Room is huge and consists of one King size bed and one super single bed. I got to say the beds are one of the best I have slept in (by hotels standard). Firm yet comfy. The king bed is slightly bigger than the usual king and can sleep 3 adults comfortably. Sheets are clean. We called for a baby cot and it was brought up within half and hour. Good and prompt service.

The bathroom is not really huge but good enough. Complete with a modified Rain Shower, normal shower and bathtub. The usual toiletries, hairdryer and towels and provided. Good water pressure. Bathroom is clean and well designed. Wardrobe has more than sufficient hangers, iron, ironing board

Most of the rooms here has a good view of the Kuantan City. Mine has a view of the Biggest Shopping Mall in Kuantan (East Coast Mall) and the Sea View a distance away. Nice!

Being opposite the Shopping mall is a big plus. Food joints are readily available, not to mention a hypermarket (Carrefour), beauty salons, departmental stores and Cineplex. The Beach is also just a 10 mins drive away.

Our rooms came with complimentary buffet breakfast daily and spead is good although mainly asian and western cusine. Egg stations are busy (as usual) and quite a crowd over the weekends. However, no problem gettting a table as the restaurant is quite big. Had lunch with hubby at my last day there and ordered Penang Laksa. Taste was not really to my liking and the staff actually noticed that and offered to change the dish for me. Special mention to F&B manager Vanessa for the personal and friendly service!

I managed to checked out the Spa, Infinty Pool, Gym and Play room on the 4th floor during my stay. Pool is small and quite crowded over the weekends. Gym is big and spa was of an acceptable standard. 2 hr signature spa massage with free hour body scrub is approximately RM220 after 30% discount. The kids play room has a small ball play area, some rocking toys, books and TV game , that's it. Can be better in terms of activity for the children. My 4 year old son was disappointed that the sand art equiptments are not available during our visit.

Parking is complimentary but needs to be valiated at the receiption area each time. Quite a hassle. Lifts are small and busy and took some time to reach lobby floor especially during peak hours.

Overall, we had quite a good stay there and would greatly recommend it to all friends who loves a bit of city action in laid back Kuantan. Clean rooms, good location and service. We will be back for sure.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cityshopperholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Zenith Hotel, Kuantan

Property: The Zenith Hotel, Kuantan
Address: 6 Jalan Putra Square | Putra Square, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Kuantan
#1 Spa Hotel in Kuantan
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Zenith Hotel, Kuantan 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Jewel of the East ..... Centrally located in the heart of Kuantan town and the ICT Hub, The Zenith Hotel & Sultan Ahmad Shah Internation Convention Centre (SASICC) is set to revolutionize the face of business-class hospitality in Malaysia.It offers 519 modern and luxurious accommodations, and a 6000-seating capacity ballroom and exhibition hall with state-of the-art meetings, incentives, conventions and exhibitions (MICE) facilities. the hotel tower, which is part of the largest development on the East Coast of Malaysia, is stands at 24-floors featuring a distinct modern facade that will majestically alter Kuantan's ksyline.The Zenith Hotel & Sultan Ahmad Shah International Convention Centre (SASICC) is the epitome of both class and luxury. ... more   less 
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Also Known As:
The Zenith Hotel, Kuantan Hotel Kuantan

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