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“Brandnew Luxury”

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The Zenith Hotel, Kuantan
Ranked #1 of 44 Hotels in Kuantan
Reviewed 20 September 2013

This is being the second visit to Zenith. It is absolutely a great stay the room is clean and nice with comfortable bed. We had a morning surprise at the breakfast lounge where there are hundreds of people eating in at that time. Great buffet but most is finished because of the crowd. I was wondering if the reception service is a little bit too slow this time, especially for checking in. Apart from that, everything is just as nice. Kudos!!

  • Stayed: May 2013, travelled with friends
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2  Thank Kakamal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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333 - 339 of 545 reviews

Reviewed 16 September 2013

Excellent room, spacious, very clean, interesting bath/shower, very well designed. Staff are professional and friendly. Went on a mystery wotif deal .... What a great buy.....breakfast and Internet included. Will go again!

Room Tip: Very quiet rooms on higher floors.....great views.o
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  • Stayed: August 2013, travelled solo
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1  Thank shassall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

I attended a conference here in September. The hotel was relatively new. The room was spacious, with very comfortable bed and clean bathroom though there were very few towel supplied.

The cons: the lifts were insufficient on busy days as there was a conference plus many other events while I was there. There were only five lifts and each can only take ten people so the wait can be annoying. There were very few choices of restaurants.

The breakfast was included and it was pretty good with lots of selections though roughly similar each day.

It was across the road from east coast mall but there was not many shops there though I heard it was one of the biggest shopping complex in Kuantan.

Overall it was probably quite good for Kuantan standard, to be fair but I guess coming from KL I was expecting better standard for a four stars hotel.

  • Stayed: September 2013, travelled on business
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Thank anaest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

This hotel is situated at front of Capitamall (formerly known as East Coast Mall) and next to SASICC (Sultan Ahmad Shah International Convention Centre). About 10 minutes walking to Kuantan Megamall. It looks very sophisticated and modern with the spa and fitness centre, swimming pool, a breathtaking view from the room, near to famous Kuantan shopping centre.

Room Tip: Choose room that has city view.
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  • Stayed: August 2013, travelled solo
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1  Thank yangrizal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013 via mobile

Took me half an hour to check-in. There were some confusion at reception area. There were no signage for check-in and check-out. After I show sign of frustration, only then the check-in signage were place on the counter. Service at hotel has deteriorated from my previous stay not to mentioned price increased. There were no hand and face towels in the room. Breakfast worst ever since my stay. Food were not top-up. Coffee pot also empty. Parking inconvenient. Location in city centre opposite East Coast Mall.

  • Stayed: August 2013
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Thank Philipnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013

Even though I have done research prior booking a room, I was taken aback upon arriving at the lobby. Didn't expect it is a new modern building plus room is spacious, clean with the necessary amenities.

Huge shopping mall opposite the hotel if you are bored. Centrally located, and easy to find since the building is quite high.

Will definitely come back again if I visit Kuantan again ;oD

  • Stayed: August 2013, travelled with friends
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1  Thank momow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2013

The "Best" of anything is really subjective but if one bears in mind that you are staying Kuantan and not KL, the Zenith is probably the 'best' place to stay. Some of the experience is a little hit and miss. Wifi access in the business centre was terrible. Buffet and food served at the breaks were a little hit and miss, we had a newspaper delivered to our room at about 8 am the first day but then we only got it delivered at about 11 am the following two days we were there this week. On the day I was checking out I got trapped in the lift for a few minutes. Luckily the doors opened after a couple of tries. Just like with most things in Malaysia, maintenance is a little shoddy. All the 5 lifts had buttons that were broken and the underground carpark - because it was flooded last year - has been permenantly sealed off! Go figure

  • Stayed: August 2013, travelled on business
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Thank Raymon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Zenith Hotel, Kuantan

Address: 6 Jalan Putra Square | Putra Square, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuantan
#1 Luxury Hotel in Kuantan
Price Range: £47 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Zenith Hotel, Kuantan 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Jewel of the East ..... Centrally located in the heart of Kuantan town and the ICT Hub, The Zenith Hotel & Sultan Ahmad Shah Internation Convention Centre (SASICC) is set to revolutionize the face of business-class hospitality in Malaysia.It offers 519 modern and luxurious accommodations, and a 6000-seating capacity ballroom and exhibition hall with state-of the-art meetings, incentives, conventions and exhibitions (MICE) facilities. the hotel tower, which is part of the largest development on the East Coast of Malaysia, is stands at 24-floors featuring a distinct modern facade that will majestically alter Kuantan's ksyline.The Zenith Hotel & Sultan Ahmad Shah International Convention Centre (SASICC) is the epitome of both class and luxury. ... more   less 
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Also Known As:
The Zenith Hotel, Kuantan Hotel Kuantan

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