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“Family Suite”

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The Zenith Hotel, Kuantan
Ranked #1 of 43 Hotels in Kuantan
Kuala Lumpur, Malaysia
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Family Suite”
Reviewed 19 July 2014 via mobile

The room was comfortable. The TV, fridge and safe was not working. But they were quick to rectify.the only 2 negative feedback is there is only 1 shower for 4 of us to use! And The wifi is also bad!

Other than that all good.

Stayed July 2014, travelled with family
Helpful?
1 Thank MalathiShriya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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499 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
PJ
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2014 via mobile

This is a decent hotel. Room is clean and with modern furnishing. Located opposite a shopping mall so there are shops to explore. Breakfast selection was surprisingly above expectation. The selection was wide with many different types of cuisine served.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Jwlyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2014

I've stayed here twice and both times the experience has been quite pleasant. The last stay was in 15 June 2014 for 1 night. This time, the reception took a little too long to check me in which I find quite annoying. Other than that, the room was clean and well maintained. There's a shopping mall, East Coast Mall, directly across the hotel front entrance which is very convenient. If you are driving here, park at the basement 2 level as the entrance to the lobby is located here.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jarodlwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 June 2014

This was meant to be a stopover for one night to break up the long drive from Tanjong Jara Resort in Terengganu to Singapore, but nonetheless, I enjoyed my stay at the Zenith all the same. The rooms were clean and cozy, it's nice that the toilet had both a bathtub and a shower area. The views of the city from my 16th floor room were really breathtaking. The curtains were very dusty though and I could literally see a cloud of dust emerge when I tried to draw the curtains, triggering a mild asthma attack for me. They should probably be washed more regularly. Main thing I did there was to shop, and it's a good thing that they had a mall (EC Mall) within walking distance. There are many shops there, and I went during the sale period so there were many bargains. There's Parkson, a departmental store with a wide variety of merchandise, and also, a cinema. We had Dim Sum breakfast at the hotel's Chinese restaurant. The food was alright, but a little expensive in my opinion. It may be well worth noting that the restaurant is halal and doesn't serve pork, which in my opinion really affected the taste of some of the dishes traditionally prepared using pork as the chicken meat used in place of pork didn't quite achieve the desired taste. Other than that, on the whole, I was pretty happy with my stay and will return in the future if I visit Kuantan. The room rate was very reasonably priced too in my opinion, really good value for your money.

Room Tip: Ask for rooms on a higher floor for better views of the city
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kdylim2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2014 via mobile

Spent 2 nights in Deluxe Twin Room (#1109) from 20-22 June. Room was spacious, clean, facing the stadium. Toiletries are provided, in-room slippers, iron etc. Lady from Guest Service returned call to check if requests have been attended to. Suggest to go for breakfast after 8.30 am as lesser crowd.
Throughout the trip, we booked the transport (ZA NUSANTARA )at the Concierge at the ground floor to bring us around Kuantan, Telor Chempedek, Cherating to see Fireflies as well as turtle laying eggs on the beach. Great service as the drivers are always punctual, friendly, helpful. We've had 2 drivers (Ahme and Man). The drivers helped us booked the tours, accompanied us throughout the tour even on the boat ride out to see Fireflies, waited for us outside the Chinese restaurant till we are done.

Stayed June 2014, travelled with family
Helpful?
1 Thank giaquarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 June 2014 via mobile

Heard about this year old hotel; the good location being opposite the new east coast Mall, prompted us to give it a try.

Conveniently located in the city centre, but if one is looking for a quick bite, the mall opposite will definitely disappoint.

We had time to use the pool, overlooking part of Kuantan; enough for short laps and a quiet nap by the pool, nothing spectacular.

There was a small gym, and a children play area. Found the children playroom quite useful to entertain 2-4 yrs old: rocking horses, building blocks, children story books & a television for children movies.

Could do with more toys, but still, big help to entertain kids when grannies run out of places to take them!

The lobby is spacious with limited chairs on the sides. Could definitely do with more.

For an impressive name, needs to buck up on its facilities to live up to the name. Really, mustn't judge a story by its title ...

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 June 2014

The best hotel in Kuantan. Ideal for Business Traveller as the room comes with free wifi and Lan cable.
Breakfast spread is the best in town. Having to stay at other hotel before.
Will definately come back to stay in future.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusanW2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Zenith Hotel, Kuantan

Property: The Zenith Hotel, Kuantan
Address: 6 Jalan Putra Square | Putra Square, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuantan
#1 Luxury Hotel in Kuantan
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Zenith Hotel, Kuantan 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Jewel of the East ..... Centrally located in the heart of Kuantan town and the ICT Hub, The Zenith Hotel & Sultan Ahmad Shah Internation Convention Centre (SASICC) is set to revolutionize the face of business-class hospitality in Malaysia.It offers 519 modern and luxurious accommodations, and a 6000-seating capacity ballroom and exhibition hall with state-of the-art meetings, incentives, conventions and exhibitions (MICE) facilities. the hotel tower, which is part of the largest development on the East Coast of Malaysia, is stands at 24-floors featuring a distinct modern facade that will majestically alter Kuantan's ksyline.The Zenith Hotel & Sultan Ahmad Shah International Convention Centre (SASICC) is the epitome of both class and luxury. ... more   less 
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Also Known As:
The Zenith Hotel, Kuantan Hotel Kuantan

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