I'll start with the best thing about Legend Resort.
It is the beach. Gorgeous, clean beach. Not crowded, perfect place to unwind and enjoy the scenery. Now onto what happened on 3rd & 4th May 2014 (Saturday & Sunday).
I phoned the hotel to inform that I will be late and was given an assurance that my booking is confirmed. Arrived just after 6 pm and was given room 247. After parking my car, I went back to the reception to ask about breakfast as I realised that they didn't mention anything about it earlier.
After that, I went to the room given (in a different wing- quite a walk) and found that the door wasn't locked. Went in anyway and found that the room looked occupied (pic). I asked a cleaner working nearby and she said that "someone changed room" so the room wasn't ready. I was speechless for a moment. Tired after a long journey and the hotel decided that it's OK to give me an unmade room?
Back to the reception, told a personnel the situation, waited (again) and was given another room. Not a single apology. Just an envelope with room no. written hugely, containing the (new) room key placed before me.
Room was huge, as comfortable as I can remember from my childhood. Basic toiletries provided. The shower smelled unpleasant- sweaty, stuffy; even the water had unpleasant smell after a while.
Breakfast - crowded at 8.30 am Sunday. Could use some crowd control for efficiency. Instead, guests had to find our own seats & this caused some couples taking tables for 6 pax.
The food itself - satisfactory. Small buffet area with surprisingly various selections- nasi dagang, cereal, salad & fresh fruits, mee mamak, sausages, hash browns, pastries, make your own curry noodle corner & roti jala and omelette kiosks. I especially love the curry noodle.
Check-out took some time. The staff didn't inform what was the delay while I was waiting (again) for my deposit to be returned. The reception area also had an unpleasant smell, therefore it was uncomfortable standing there waiting.
To be fair, the trainees and security officers were very polite and friendly. Perhaps because they're not local Malaysians.
Basic respect and politeness are probably considered as 'extra luxury' by the permanent staff in this place. Lucky for us, there are other hotels with gorgeous beach. This hotel used to be my family's favourite in Cherating. Not anymore.
- Official Description (provided by the hotel):
- With its expansive gardens and sweeping beachfront, The Legend Cherating Beach Resort provides the perfect environment for the ideal getaway. The resort is situated on 6.5 hectares of lush greenery and offers the contentment of a tropical paradise.Legend Cherating Beach Resort, is a first class resort in Pahang with a stunning white sandy beach located at one of Malaysia's premier holiday spots, Cherating Beach. About 45 km north of Kuantan in the east coast of Peninsular Malaysia, The Legend Resort, Cherating is an idyllic retreat for the weary urbanite and ideal for both business and pleasure. (Google Map)For your relaxing accommodation in Cherating Beach, The Legend Cherating Beach Resort features 129 rooms which charmingly furnished with a king or twin size bed. Facilities in all rooms includes a shower with hot and cold water, air-condition, ceiling fan, mini bar, room service, television, coffee and tea making facilities and hair dryer. Each room is equipped with a private balcony, allowing guests to soak up the breathtaking view of the ocean.While you are staying at the resort, be sure to try out the food. Dining in The Legend Cherating Beach Resort has always been a gourmet's delight. It caters for all tastes and occasions, offering a wide range of local and western dishes in elegant surroundings. To unwind, the Cherating Bay Lounge is the place to be after a long day at the beach.Mixing your business with leisure, The Legend Resort Cherating is the ideal venue for your meetings in Cherating. The resort offers 3 function rooms complete with conference facilities. The Sri Nagasari Hall can easily cater up to 300 persons for social as well as corporate events. Whether you are planning for a banquet, convention, meeting or seminar, our experienced and dedicated team provides planning assistance and co-ordination to ensure the highest levels of service to make your meetings in Cherating a resounding success.The Legend Resort, Cherating also has activities for the young and old. Guests can unwind from a hectic day by selecting from a range of teambuilding sports and recreational facilities available at the Resort.Legend Cherating Beach Resort is a 3 hours drive from Kuala Lumpur or 40 minutes drives from Kuantan Airport. It is also accessible by air with just 35 minutes from Kuala Lumpur or 45 minutes from Singapore. ... more less
- Reservation Options:
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- Also Known As:
- Legend Resort Cherating Hotel Kuantan
- Legend Hotel Kuantan
- Legend Hotel Cherating