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Swiss-Garden Beach Resort Kuantan
Ranked #3 of 44 Hotels in Kuantan
Reviewed 15 September 2008

the hotel was not bad, staff are all well trained. very polite and friendly . we book the room through hotel website, write in to request for decoration for the room as it was actually a birthday celebration trip. the management reply the very next day .beside the room decoration they even present a free birthay cake as a welcome gift. it was really warm. the only weak point is the beach itself was not so good . the sand was not white at all .the sea also not clear ..but luckyly it was not too far to travel to another beach which is teluk cempedak . so we just need to spent 10-15 mins to drive n enjoy the beach there . overall everything is ok. a place for relax.

  • Stayed: September 2008, travelled with family
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2  Thank joyce_philip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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871 - 877 of 1,004 reviews

Reviewed 27 August 2008

This is the second time we stayed here. Stayed here in Early Aug, Booked a suite for 2 days. Was upgraded because the hotel was full. Exec suite was good except that it can get a bit dark at night when you wanna do some reading, must improve on lighting in lounge area.

Left the next day at 4pm because daugther was very ill. Was charged for one night stay even though we decided to leave pass check out time. Was very touch by the gesture, rare nowsaday to find hotel that is compassionate.

The hotel is situated in a nice stretch of beach in Kuantan, I always managed to relax when i see this beautiful fine sandy beach. Will definitely come again.

  • Stayed: August 2008, travelled with family
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1  Thank Fei-Low
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2008

We arrived in the evening and check in was a breeze. Kids love the hotel especially the pool and the beach just right next to it. The rooms are pleasantly decorated but the tiled floor was not mopped. We have to constantly wear our own beach slippers in the rooms. The slippers provided are way too big for asian's feet. Even too big for my hubby.
We booked a family suite for 4 adults and 2 kids, it was quite comfortable in size but all of us have to share a bathroom.
The breakfast choice was limited for children as the majority dishes served are spicy such as mee goreng, nasi lemak, rendang chicken/beef. The muffins, bread, croisants and danish are too hard to bite. Salads are limited. Drinks, cornflakes and fruits are generous.
We enjoy the free steamboat dinner and had our a la carte dinner at the same Blossom Chinese restaurant the following day. The steamboat spread at the Garden Terrace is much value for money but for those with a budget, Blossom is not too bad.
We had our spa session and enjoy every minute of the relaxation while the kids had their naps and TV programmes.
There were activities for the kids but not many participants. The kids room was under utilised during non peak periods.
Overall, we still enjoy our stay.

  • Stayed: July 2008, travelled with family
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2  Thank MdmCoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2008

Business brought me to Kuantan for about three weeks, and thankfully Swiss Gardens made it a pleasant trip, and gave me a bit of a home away from home.

The front desk staff makes an effort to remember your name, as well as the basic details of your trip. It's nice to return each day to a smile and a friendly greating.

The food is excellent, and the buffet dinner's on weekend nights do not disappoint.

The rooms are nice, and spacious. Additionally, the rooms are tastefully decorated with natural / earth tones, and hard wood floors.

If there was a negative, it'd be the distance the hotel is from city center. Expect to pay around $8 USD for each trip into town, and around $6.50 USD coming back.

  • Stayed: July 2008, travelled on business
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3  Thank pvtryan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2008

Nice place to enjoy and relax either for honeymoon or with family.

  • Stayed: June 2008, travelled with family
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2  Thank ngengkiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2008

All staffs were very helpful and courteous. Services was extended with a smile...

Deluxe Sea View Room really nice and cosy, wonderful design and decor.

i really enjoyed my stay!!

  • Stayed: June 2008, travelled with friends
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4  Thank davidt754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2008

The unusual thing about this hotel is that it is far nicer than it appears on its website. Perhaps it is because the rooms were all refurbished and their website was not updated.

We came here after been turned off by a very rude staff at the nearby Hyatt and thank goodness for that. The rooms are brilliant, beach excellent and pool exquisite. We had a great time.
The food was superb too.

The usual price is RM360 to RM400 per room but for Maybank Card holders, it is only RM199, which is what we paid.

Unfortunetly, when we tried to book it recently, it was completely full and no rooms were available. We will certainly try to come back again.

  • Stayed: June 2007, travelled with friends
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4  Thank bungee_cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 2656-2657 Mukim Sungai Karang, Balok Beach,, Kuantan 26100, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Kuantan
#2 Spa Hotel in Kuantan
#3 Luxury Hotel in Kuantan
Price Range: £50 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Official Description (provided by the hotel):
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 
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Also Known As:
Swiss-Garden Resort And Spa
Swiss-Garden Hotel Kuantan

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