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All reviews east coast mall berjaya megamall within walking distance major malls local authorities selection of foods location is great strategic location local and western cuisine shopping mall western breakfast fasting month breakfast spread very nice hotel hotel location huge room f b
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Reviewed 20 January 2014

Stayed for 1 night. The staff was friendly & the hotel was simple but nice.
The room was just nice for a me. Love how they play with the furniture to fit the small room. It was just terrific & nicely done. The bed was cosy & the bathroom was petite.

As i was traveling by a car, the problem starts. I had to drive two rounds to get a parking slot. The basement car park was full. There's a empty car park beside of the hotel which has a Rocana sign on the road but i was refused to park there by the guard. And he said its not for the quest. So I end up need to park my car in front of a Japanese restaurant. Unfortunately i get a parking ticket (fined) during my checkout time. Quite disappointing & this may hinders me to come over again. .

The management should had warn the quest about strict parking policy by parking authorities during check in. Or perhaps take the extra effort to buy car park tickets for guest. I check out at about 11:00 am.

Breakfast was just ok. Not much choice.
Pro's : There's a small burger station down the road & a MUST TRY
Con's : Parking!

  • Stayed: January 2014, travelled on business
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5  Thank Timbermad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

Stayed here for 2 nights. Good location.Clean hotel. Rooms were Well kept. And cleaned daily.
Breakfast was good. Many food outlets nearby and also many bank .easy to locate
Limited car park at the basement.

  • Stayed: January 2014, travelled on business
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8  Thank JPrakash9009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2013 via mobile

This hotel the best choice you can make if you plan to go to Kuantan.
The location is near the hotspot.The rooms were spotless and nicely. The breakfast so far so good .
The staff was very friendly and helpful via email from day when we inquired about availability. All the staff was friendly and talked with us when we came in, checked on how our visit was coming along and cared about our stay. We enjoyed talking with them and appreciated their concern .

Stayed: December 2013, travelled as a couple
10  Thank nadianazirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013 via mobile

Staying for one night only, the front desk is very helpful.... The room was clean and neat....The breakfast also sufficient.... Good location but parking is very limited.... I'll come back again for sure...

  • Stayed: December 2013
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7  Thank evil_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013 via mobile

i stayed here 3D 2N, the lobby so quiet. the hotel nice designed and price definitely worth the money. the food average need to be improved especially the breakfast, every day most food same. ala carte and room service more expensive with others hotel . the room was clean, very comfertable and big . but the amenities not enough, such as the hotel not provide comb, matches, and tooth brushes. The reception team truly doing a good job,warm,helpfull and very friendly. u can just walk go to shopping mall . Rocana Hotel is a great location to stay in Kuantan city centre. this hotel first choice for me in Kuantan and i will come again. thanks and good job for rocana staff

Stayed: November 2013, travelled on business
12  Thank yayaismail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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