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Rocana Hotel Kuantan
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Reviews (118)
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All reviewseast coast mallberjaya megamallbusiness tripwithin walking distancelocal authoritiesselection of foodslocation is greatlocal and western cuisinegreat roomwestern breakfastcomfortable roombreakfast spreadvery nice hotelmiddle of townfasting monthhotel locationnasi lemak
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74 - 79 of 118 reviews
Reviewed 12 May 2014

On the first night we stayed on 5th floor- the cable TV and the power sockets were not functioning well and the air conditioner was not cool despite turning it to the lowest temperature. We were sweating at night so not too much of a good sleep.

We then requested for a room change, which was promptly arranged without having to explain why we needed one. This definitely helped making us feel better about the hotel, as we would have moved out if there wasn't another room.

The new room was on the 6th floor, and it was visibly more spacious- both the room size and the toilet size. The air-conditioner and all other amenities worked in the new room. Hotel looks rather new so the furniture are in good condition. However if you are particular about having a clean towel, do consider bringing your own, as there were some stains on ours and it looked pretty used.

Rocana Hotel has a pretty good location: between 2 malls, lots of eateries and cafe around the area, a bar just in front of the hotel (no, it was not noisy at night), and is in the new business zone in Kuantan town.

Breakfast was included, and the food choice was okay. But when in Kuantan, I suppose you should be heading out for other famous local delicacies instead.

Staff were friendly and welcoming so that is definitely a plus. Parking is also provided- choice of either parking beside the hotel or the underground car park in the hotel.

Overall, the hotel is pretty decent for town-center, and I would consider staying here again if we do return.

Room Tip: Take rooms on the 6th floor
  • Stayed: May 2014, travelled on business
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4  Thank Regi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014 via mobile

Not value for money... I was told that the bed is super king but it was just the usual king sized bed... No bathtub, a tiny closet and the view is so boring... A very bad first impression...Definitely won't come back!!!

Stayed: May 2014, travelled with family
2  Thank Nor Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

location is great, between berjaya times square and east coast mall, just 2 streets away from this hotel.

hotel room is clean, safe box and mini fridge provided, big bathroom compare to other budget hotel. bed is comfort but aircon not cold enough.

price from 168 twin bedroom, not really cheap. beware where you park your car, make sure you have parking coupon to avoid penatly.

  • Stayed: April 2014, travelled as a couple
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5  Thank dreamer326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

I just stayed at Rocana Hotel for the second time at the beginning of the week. This is place is enjoyable and wonderfully located in Downtown Shopping Mall District Kuantan. The hotel's location is in between Mega Mall and East Coast Mall and both are in walking distance. Not to mention, an active masjid with 5 time daily solat even closer.

The staff is friendly, the hotel is quaint and the exterior is no thrills. Yet, for the price, the rome are clean and very comfortable. We tabled some of our plans and opted to chill inside instead. The bathroom is large and well ventilated. It is very tasteful and clean by Asian standards. The shower is hot and good pressure.

Stayed with family, opted for the bigger room, well worth it, and still a good value. Lots of good halal eats in Kuantan. My only criticism has nothing to do with the hotel, but more as an afore warning to people driving there. Kuantan's streets are under construction and they are currently switching flow of traffic, making 2 ways one. It is a bit annoying and potentially dangerous.

Otherwise lovely a treat in Kuantan I'm eager to return too.

  • Stayed: March 2014, travelled with family
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3  Thank abujalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Stay at here 2 days for my business trip, thought is was a new hotel in the heart of Kuantan town, but the hotel is full of mosquitoes. ( room, concourse area, cafe ).
The management must look at this issue.

Nothing much facilities provided by this hotel, no gym centre, no swimming pool. The parking area need to look at it, a bit narrow when turning into it.

Beside the above issue, everything just nice.

  • Stayed: February 2014, travelled on business
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1  Thank AleximonLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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