This was my 5th time to Kuantan and I usually stay in one of the 5 star hotels either in the City or Beach. This time due to some commitments around Jalan Gambut, I took a chance of staying in this Hotel. My first experience will always be a memorable one and I will definitely be a REGULAR guest to this Hotel. From the time I stepped into the Lobby, the service I received was remarkable. Staff would rush to you offering and assisting you with whatever it may be. I was with my roller bag and they insisted to assist me which I seldom experience in a 5 star hotel in Kuantan. The Receptionist who attended to me was very courteous and without me reminding them of my request, knew what I wanted and advised me that all was taken care. I was amazed with this staff in a 3 star hotel. The room was spacious and very clean with a great view. Anyway, after I checked in , I rushed out for my appointment. When I returned, the Receptionist stopped me and I was so pleased that she told me that I had not closed my room door well ad that the Security guard while on his rounds noticed it and ensured that my door was locked. I was delighted to hear this as I was careless. I found nothing missing from my bag. I had my dinner and next day breakfast at the cafe and found that the food and service was very good. I took a walk to the pool and the area was very relaxing with the Crystal clear water. Great for a good swim but it was rather late. I had a sound sleep and checked out after breakfast. I strongly recommend anyone who is thinking of booking any Hotel in Kuantan to experience this Hotel as you will enjoy and be a regular as what I am from now onwards.
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- Also Known As:
- Grand Continental Kuantan Hotel Kuantan
- Grand Continental Hotel Kuantan