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“Near by the beach”

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Duta Sands Beach Resort
Ranked #35 of 43 Hotels in Kuantan
Johor Bahru, Malaysia
Level Contributor
485 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
“Near by the beach”
3 of 5 bubbles Reviewed 5 July 2014 via mobile

We had stayed at Duta Village Resort just beside Duta Sand Resort 2 times. The 2nd time is on June 2011. Check in is fast. Staffs are polite. Cleaning need improvement. The advantage is near by the beach. Not many tourist when the time we came. Therefore we were able enjoyed the peaceful moment at the beach.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hweeying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 reviews from our community

Traveller rating
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    6
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    7
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 2 May 2014 via mobile

Went with a big family from mum's side. Booked 5 rooms for the first night and 3 rooms for the second night. It was raining heavily on the first night and 2 of the room were leaked! There's no phone in the room so we have to go to the receptionist by feet to tell hotel management about the leaked room. To my surprise, no one came to check the room. Fortunately the rain stopped like half an hour so we just let it pass.

The toilets were dirty. We found cockroaches and frog in the toilets. Goshhhh!

Small swimming pool. Dirty beach but clear sea water, clear enough to see your feet touch the ground when you're in 4 feet deep.

The resort really need improvement. Like seriously.

Stayed May 2014
Helpful?
3 Thank Fnurafiqah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kuantan hotels

Kuala Lumpur, Malaysia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 8 November 2013

To be fair the resort is rather old and in disrepair. However we have noticed some efforts being put into to make this place better - swimming pool has been cleaned, some trees and bushes removed and beach cleaned. As for the room itself the furniture is old, the view is great though. (we stayed at the hotel block, not the chalet). The water heater is old but still working. Toilet is reasonably clean, there are some very old stains on the floor and the toilet door knob is spoilt. Towels are provided, toothbrush and toothpaste are not. The staff are pretty friendly. There are some mosquitoes when you go outdoors but maybe it's because it's close to the beach? However I suppose more upgrading work is required. Hopefully they will improve over time.

Bonus point: the room is facing east so I actually saw the sunrise from my room verandah.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank greentoucan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 25 August 2012

I really suggest the travellers not to stay here. We went there after looking at the beautiful pictures they posted on the internet. But after went there we took chalet and we was disappointed.

Room is very smelly.
The swimming pool was really dirty.
Aircond is not cool enough. We was sweating at the middle of the night.
There was a blackout after we return from dinner and took 10 minutes to fix it. So we have to wait at the reception.
The caravan is just for showcase. It's just junk inside.

I really hope the management maintain this place properly so other travellers do not get disappointed. I paid RM 150.00 for this place. The room and the facility only worth RM50.00.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Irwanhassan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 27 April 2012

I had the misfortune of joining a company's family day outing @this place last weekend. Obviously the people who run this place are in the wrong business. From the look of it, i'm very convinced that they've never heard of the word hospitality & customer service. Lets not waste time telling what i had to endure during my 1 (thank god!) night stay there. Suffice to say that whatever have been written on this place by others are ALL TRUE & STILL EXIST. No sign of any improvement is being made. In short, RUN. Stay away from this place at all cost if you want to keep your sanity.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank gorgieNa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
temerloh
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 5 December 2011

Very bad, water heater not working, does not provide towel,dirty and old room making noise when walking..stay overnight cause already too late and tired to find other hotel. Better look other hotel.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank fyzue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 25 September 2011

I was fooled by the pictures which probably were taken 10 years ago. They really don't bother maintaining OR EVEN CLEANING the place. We stayed there for barely five minutes (less if you don't count check-in/out) and quickly left.
- There's a SWAMP beneath the chalets, a breeding ground of Aedes mosquitos.
- Huge red ants everywhere, not safe for children.
- Rubbish burning in front of the rooms. I couldn't believe my eyes.
- Very very small swimming pool. One look and you'll know it's not clean.
- The toilet is small, disgusting and scary.
- The room has a damp odor, bad ventilation.
- You can't open the window to let fresh air in because you'll get mosquito bites.
- There's nothing lovely about the landscaping.

If you're in Kuantan for a relaxing beach holiday, do yourself a favor and find a better place to stay at. Malaysia is too wonderful for this. Make your stay a happy, memorable one for you and your family. Duta Sands is NOT the place.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Fran_Wh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Duta Sands Beach Resort

Property: Duta Sands Beach Resort
Address: Jalan Beserah, Kuantan 26100, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Kuantan
#8 On the Beach Hotel in Kuantan
Hotel Class:3 star — Duta Sands Beach Resort 3*
Number of rooms: 49
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Also Known As:
Duta Sands Beach Hotel Kuantan

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