I stayed at Kong Heng last Oct. We were supposed to stay 2 nights but I left after one night because of a booking error by the manager.
First of all, the location is wonderful if you are in Ipoh to eat the famous Kong Heng food. Great to wake up and go downstairs and chow down. Unfortunately, you won't get a chance to sleep in since all rooms are right on top of the restaurant. The noise from the restaurant flows through the floor with very little drop in volume. So you get to hear every pail and dish clank from 7am, when the restaurant starts working on the weekends.
The decor of the hotel is quaint and post industrial meets modernism. However the room I had had functional issues. The toilet and shower is on a high platform off the floor and only curtains separate the toilet from the room. The shower is a cube with glass walls which opens to the toilet. So functionally, it's not really easy to climb a few steps to the toilet or shower.
The bed is built on the wired mattress box like the hotel in KL. There's no fridge in the room but the curtains do cut off light.
The bedding weret white sheets and there was ac. But the ac blows directly onto the bed. The elevator is really just an external small cargo lift.
The 3rd floor room was an interesting design. The bedrooms are suspended from the ceiling. However, I could still hear the restaurant from the 3rd floor.
Overall I found the hotel interesting but not a place to stay for a party weekend where one would want to sleep in. Those in transit, say on the drive from KL to Penang, will find this a quirky little place.
My issue with the manager was probably a break down in communication. When I checked in, I asked if the room could be kept for 2 nights. She said ok. Then at 9am, she tells me they have a photo shoot in the room and I needed to move rooms, after I'd unpacked.
I said I wasn't interested in repacking and unpacking again, so I decided to check out. Then they told me that the room would be available after the shoot. Not very good communication!