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“old hotel but cheap”

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Heritage Hotel Ipoh
Ranked #49 of 63 Hotels in Ipoh
Kuala Lumpur, Malaysia
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“old hotel but cheap”
Reviewed 25 August 2013

this is a very old hotel and seriously need renovation.
worth for money but breakfast is disappointing.
overall ok. staff are friendly.
my room condition for first nite is not good and i have change to another room next day after complaint.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CY T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 reviews from our community

Traveller rating
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    86
    42
    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 August 2013

Stayed for one night, overall experience are on the negative side.
Services:
Staff at front desk are ok, but service are super slow from hotel staff. Paid for extra bed and they to,d us the bed is on the way sending to our room. We waited 2 hours... Call few times in between, all " on the way". Very disappointed on the quality of the services..
Call for room services, never turn up...

Breakfast:
One of the staff who cook in the breakfast counter, very bad attitude... He sound and act like he was force to be there. Quality of food, so so only.

Cleanliness :
1.5 /5.

Bit disappointed.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tsai C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ipoh hotels

Sungai Petani, Malaysia
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 July 2013

This hotel has a dated look, but its 'heritage' comes out in the size, the flooring and the furniture that it offers. The rooms are simple,without much sophisticated add-ons.
We stayed only one night but found the maintenance and cleanliness below accepted standards. The room air conditioner made so much noise that it made it impossible to sleep well.
The food was very ordinary, the breakfast spread was typically Malaysian with little choice of western items. We found some of the prepared food items not fresh enough to be consumed.

Room Tip: My suggestion is to avoid this hotel.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank albatross-549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 July 2013

The hotel is big but looks a bit dated. It is located away from the city without any free transfer to the city. The rooms are clean and the food is average. The hotel does not have any facilities like gym, spa or swimming pool which is a disappointment for a 4-star hotel. For future stay, I will definitely choose a hotel nearer to the city with better facitilies.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sujuanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KL
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 June 2013

1. Tired property.
2. Phone in the room is faulty and very old model.
3. Hotel is lifeless
4. During breakfast, I was address as Bro during my conversation with the staff,
5. Staff are not friendly and do not demonstrate sense of urgency
6. Food not replenished and have to be told
7. Rooms are big but need to be refurbished
8. Security personnels are friendly and helpful
9. Speedy check-in an check-out

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Musyasoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 June 2013

Room is clean and comfortable. View is good if facing the mountains.
Bath room is quite modern.
Good parking and FREE for guest.
WIFI is quite problematic. Difficult to get connected even with good signal.
Location is far from any attractions or activities.

Room Tip: Get a room facing the mountain view.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nnthoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ipoh
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 June 2013

first impression when entering the lobby is very cozy. the reception is impressive compared to other 4 star hotel in Ipoh. the food is a bit disappointed. the taste is just like from ordinary stalls. overall its an average hotel.

Room Tip: rooms on higher floor give a great view of ipoh town
See more room tips
  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank n_hisham1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Hotel Ipoh

Property: Heritage Hotel Ipoh
Address: Heritage Hotel Jalan Raja Dihilir, Ipoh 30350, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites
Hotel Style:
#7 Spa Hotel in Ipoh
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Heritage Hotel Ipoh 3.5*
Number of rooms: 265
Official Description (provided by the hotel):
Heritage Hotel Ipoh is a premier business class hotel ideally located in the heart of Ipoh City, all of our 265 well-accommodated rooms range from superior rooms, deluxe rooms, executive rooms, junior suites, executive suites and Heritage suite with full length glass windows for a panoramic view of the adjacent Ipoh Turf Club. Your choice hold for business, leisure, training & seminar in Ipoh. ... more   less 
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Also Known As:
Ipoh Heritage Hotel

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