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Heritage Hotel Ipoh
Ranked #47 of 63 Hotels in Ipoh
Reviewed 9 October 2008

Malaysian
Date: 7 & 8 Oct, 2008

The bed made funny sound whenever I landed on it. The air-cond was not functioning well, sometimes it was cold and there were times that I did not need to use the blancket. The flush did not do complete wash out. The room was not sound-proof so I could hear the sounds from rooms next door.
Housekeeping was okay, friendly, but abled to use the iron for only half an hour.
Check-out time was 12 and tried to ask for extention time till 3 but I was asked to pay RM100 extra. the lastest time I could checked out was at 1.00pm. food was okay.
I don't think I'm going to stay in this hotel anymore.

  • Stayed: October 2008, travelled on business
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1  Thank honeydear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 - 215 of 232 reviews

Reviewed 5 August 2008

I have read several reviews on trip advisor and other websites that this hotel was "terrible" and "one of the worst in Malaysia." Thus, I was quite concerned after booking. But since it was only for 1 night, I gave it a try.
When I reached there, the reception checked me in without much delay. I was given the correct rooms which were non-smoking, 6th to 9th floor height, and away from pub and lounge.
The rooms were neat and tidy. However, slight carpet stain was spotted and one of the bath tub handles was missing. The bedsheets were clean and so were the towels.
TV reception was OK with standard channel selections.
When we found out the toilet bowl was mal-function, we called up maintenance, and to our surprise, one guy came ringing door bell just after few minutes. He also managed to fix the problem.
Other points to take note: certain windows were not tighly closed and even at 7th floor, road traffic can still be heard.
Other than that, I believe this hotel is OK.

  • Stayed: August 2008, travelled with family
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1  Thank kt_malaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2008

We were shown the room but couldn't face the prospect. Damp, dirty, torn sheets, filthy bathroom (see pics). The carpets along the corriders were possibly vomit stained and awful - reminded me of a Uni Hall of Resisidence! But possibly the worst thing was the pervasive smell throughout the upper floors of, what we can only describe as, very old black bean sauce. Went to the Syuen instead.

Stayed: January 2008
2  Thank dandock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2008

Booked 2 rooms during Chinese New Year for 2 nights. I guess I need to believe what people said on the review here.

a) Smelly room.
b) Moldy bathroom.
c) Stained carpets.
d) Poor breakfast.
e) Stained & dirty bedsheet
f) Non-working safety box
g) etc (the list can go on and on)

  • Stayed: February 2008, travelled with family
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4  Thank Ben_MY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2008

i just stayed in this so called a nice hotel 2 days ago (1-2 Feb 08) . my greatest mistake was to bring my family. the first thing i saw when i entered the room was crocroaches in the basin. i had to kill with toilet papers! then when my wife shouted from the bathroom; the water in the basin was not flowing. and the water from the bath tub would overflow coming out from the floor.
ok, the next "pet" of this hotel was a bunch of ants 'marching' on the tables! the room also was smelly. and dusty. all of us came back home with flu and skin allergy!
i made complaints to the front desk. but i was given by a blank look. the person that stood there was either pretending stupid or he really was an moron! no action taken!
public! if u want a place to stay in IPOH, please do not go there! this is the unsafe place.
malaysia government; tourism department, are u guys sleeping? go out there get your duty done!
this going to be a shame to this country!

Stayed: February 2008
4  Thank carcinoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2008

The hotel itself doesn't look too bad from the outside. Even the 2nd level restaurant and lounge area looks very nice. It certainly would have been a very nice 4 star hotel when it first opened in 1997.

But alas it seems the management have not bothered at all to maintain this place and they are cutting costs everywhere to save a buck or two.

From dirty lobby and ballroom toilets, insufficient lighting and air-conditioning; to the mess that the rooms are in.

The rooms itself are clean, but terribly worn-out and musty. Its hard to feel comfortable sleeping here because of moldy bathroom ceilings, stained and musty carpets, grey bath towels and that terrible musty smell and humid feeling. I did find the beds comfortable enough to sleep in though.

Breakfast was poor. There was not alot of choice and what they had was usually dry and bland. I found it much better going out for breakfast. However the chinese restaurant located in this hotel does have excellent food.

At about RM$140/night for a 4 star hotel, it would seem like a bargain. But I've stayed in 3 star hotels that were much better than this. I stayed for two nights and found it bearable. But I'd think twice about coming back here.

  • Stayed: January 2008, travelled with friends
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2  Thank Tequila888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2007

We chose this hotel as it seemed a jolly good value hotel, costing only £27 per night including breakfast and classed as 4 stars. But alas, it has surpassed its "glory days". The whole hotel is sadly neglected.....tables, chairs, beds, etc are old, dirt- stained, with tatty upholstery which are thread-bare and filthily stained. Crockery, although clean, are chipped and mismatched with cheap cutlery......most unbefitting of a 4* hotel.
The bedrooms are large and spacious. Again, the furniture, soft furnishings and bedding are stained, dirty and unsightly to folks who know and expect to see 4* rated cleanliness etc. With such dilapidation, I feel this hotel is not worthy of any ratings.
However, much credit goes to the reception staff who has to face unhappy customers, demanding for cleaner and presentable towels, bedsheets etc. The lack lustre, heavily stained though clean, linen, unfortunately, makes one squirm with discomfort after a shower! I dare you to dry yourself with a towel which has all kinds of old unremoved stains or sleep on what was once upon a time white bed linen, now worn, tatty, stained and yellowish.
There is no evening entertainment, poor porter service and no concierge available. Bar services do not appear to be available except in the restaurants.

  • Stayed: November 2007, travelled as a couple
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2  Thank slowplod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Hotel Ipoh

Address: Heritage Hotel Jalan Raja Dihilir, Ipoh 30350, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites
Hotel Style:
#7 Spa Hotel in Ipoh
Price Range: £25 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heritage Hotel Ipoh 3.5*
Number of rooms: 265
Official Description (provided by the hotel):
Heritage Hotel Ipoh is a premier business class hotel ideally located in the heart of Ipoh City, all of our 265 well-accommodated rooms range from superior rooms, deluxe rooms, executive rooms, junior suites, executive suites and Heritage suite with full length glass windows for a panoramic view of the adjacent Ipoh Turf Club. Your choice hold for business, leisure, training & seminar in Ipoh. ... more   less 
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Also Known As:
Ipoh Heritage Hotel

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