I've booked for two 3 bedrooms apartment in Marina Cove in Jul'13 - wanted side by side apt, but when I check-in on 14-Dec at 2.45pm, was told only one apt is ready and was put on the 5th Floor. Reception told me to wait and they will call me once the 2nd apt is ready. At 4.30pm, went to reception and was told as resort was fully booked with no apology, they were not able to provide me apt on the same floor. I waited until 4.45pm and was told I am lucky to get an apt on the 1st Flr ??? Rooms are not clean properly, no air-con in living and dining room, ceiling is leaking in toilets, air-con leaking, shabby curtains and smelly towels. Buffet breakfast is tasteless and swimming pool is dirty. Will never stay here again.
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- Also Known As:
- Marina Cove Sherwood Resort Lumut Hotel Lumut