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“Terrible experience - never go there again”

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The Orient Star Resort Lumut
Ranked #12 of 19 Hotels in Lumut
Reviewed 16 April 2013

Nothing was right with this hotel. We have to change room 2 times (3 rooms) before we get something that is OK. The TV in the first room was not working - called them and took 30 minutes to arrive. The guy came in, change the plug and told us that it was working without even checking for himself. We checked and called him back, after 10 minutes of trying, he asked us to change room instead. Receptionist could not even speak english and hung up on me! Finally managed to change room but the hot shower wasnt working. Took another guy 1 hr to try to fix but in the end asked us to move room again. All the 3 rooms were dirty. NEVER go there EVER.

  • Stayed: January 2013, travelled with family
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1  Thank SiABan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 - 62 of 110 reviews

Reviewed 15 April 2013 via mobile

This is probably the hotel with the best sea view near the Lumut Ferry Terminal but probably with the worst food served. Anyway with some renovation to certain area in the building with it's classic looks this hotel could be a winner.

  • Stayed: April 2013
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1  Thank Zaipul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

I have been staying at this hotel since year 2003 and for the past 10 years it has stayed the same, from the rooms, the services, the food (additional steamboats at certain nights for the past few years)....

Room Tip: If you don't have to be near the RMN Base, you may want to try other places but there is not muc...
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  • Stayed: November 2012, travelled on business
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2  Thank PootzinBoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2013

from hotel to lumut town is not so far. the room is quite clean but i had to faced many problem such as there were only 2 suis and the first day i stayed here, one of the suis broken down and had to called the hotel guy to repair it. they need to improve the breakfast selection. we had our breakfast with the flies! so yeah, flies. and everything was okay.

  • Stayed: March 2013, travelled with family
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1  Thank mirasyazwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

Basically this hotel would looks quite classic from outside when we just arrived. However, with the open air concept of their receptionist and registration counter, we are glad to found out that the hotel staffs were friendly enough. The room equipped with lots of free WiFi provided by the hotel.

However, the breakfast menu cycle need to improved, as we stayed there for 5 consecutive days and the rotation of the breakfast menu is only within 2 day(s).

  • Stayed: November 2012, travelled on business
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Thank Wiskurnain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2013

Location is good although walking to Lumut town is a bit far. Room is average. However the wifi is fast, and its free. Allows me to read and reply emils. Breakfast selection is quite disappointment, improvments needed.

Room Tip: For single traveler, request for room near to lift.
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  • Stayed: February 2013, travelled on business
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Thank Azhanmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2012

The rooms in this hotel has improved a lot since I last stayed a year ago. Wifi signal was strong throughout the hotel. The room we stayed in was spacious and it had a nice view of the open sea. My daughter and I had an enjoyable time at the hotel's swimming pool and also catching the seashell 'siput remis' at the beachfront of the hotel. Since it is in the town, there are many eateries around the hotel. Breakfast selection could still be improved though. We did not face any dripping problem with the aircon unit and the selection of Disney cartoon channels kept my daughter entertained.

Room Tip: Try to get a room on the left wing of the hotel. You will get a good view of the open sea, sunset an...
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  • Stayed: December 2012, travelled with family
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1  Thank Lisalam88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Orient Star Resort Lumut

Address: Lot 203 & 366 | Jalan Iskandar Shah, Lumut 32200, Malaysia
Region: Malaysia > Perak > Manjung District > Lumut
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Lumut
Price Range: £24 - £62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Orient Star Resort Lumut 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Orient Star Resort Lumut Hotel Lumut
Orient Star Hotel Lumut
Orient Star Resort Lumut

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