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“Comfortable rooms and shower, under staffed” 4 of 5 bubbles
Review of Banana Boutique Hotel

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Banana Boutique Hotel
Ranked #134 of 170 George Town B&B and Inns
Singapore, Singapore
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Comfortable rooms and shower, under staffed”
4 of 5 bubbles Reviewed 22 June 2014

I was in George Town without a room and then Indian lady kindly got me a room even when she didn't have a room at first. I'm not sure what arrangement she did. The boutique hotel is not very boutique but I likes the wooden floors, the interesting stained glass windows and Chinese idols around the place. However there is only 1 staff on duty and being over worked she had no time for pleasantries or offer proper help, she brushed me off quickly and was very dismissive. It was my first time in penang so I was very disturbed by this bad service. However in retrospect, she was the only able staff around, her colleague was on leave.
What made it worse was when I was seated in the common area outside my room because wifi signal was bad, an Indian male staff came upstairs to the level I was seated, saw me on the hand phone, and turned off the lights. I was very upset and told him off.

All in all, if location, cleanliness and strong shower water pressure is all you need, this place is worth checking out, just don't expect any customer service.

  • Stayed June 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Su_An5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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193 reviews from our community

Traveller rating
    21
    62
    58
    26
    26
See reviews for
19
63
44
18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
1 review
3 of 5 bubbles Reviewed 19 June 2014

The hotel is situated in a great location in Georgetown, and is closed to the various attractions that Georgetown is famous for. The exterior deco is more modern, while the interior retains the old chinese look which may not be friendly for some tourists. The room is clean and it comes with a comfortable bed, flat screen tv and high quality and well-preserved wooden furniture. The room has it's own air-con, which allows you to adjust the temperature to your comfort.

The most impressionable part of my stay here was the service. Knowing that I did not ask for room service before i went out for my day trip, the staff took note and left a bag of toilet paper, 2 bottles of mineral water, and some coffee sticks and tea bags for my use. I was very touched that they took note. Small gesture, but it meant that every customers count for them. Keep up the great service Banana Boutique Hotel and thanks for making my day!

  • Stayed June 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SkylaOh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 9 June 2014 via mobile

Stayed here for 3 days due to check in problem at my initial hotel. Most of the popular decent Georgetown hotels are fully booked due to public holiday.
The staff is friendly enough to offer me solutions despite the hotel is also nearly at full capacity.
Definitely not a boutique hotel. Room looked kind of old but is spacious and clean. Wifi available but slow. Nothing to complain considering the room pricing.
Never tried the breakfast in view the food option available around the hotel. If you are into spicy food, the famous line clear nasi kandar is right across the road (can be pricy). Further down is lebuh Campbell, lebuh Kimberly which also offers many selections from chicken rice stall (near Campbell boutique hotel) to prawn noodle and lor mee ( old push cart stall at Kimberly). Further down chendol and Assam laksa at lebuh keng kwee.
Walking down further will be Prangin mall and first avenue mall.
If you want to go to gurney for shopping and food, the negotiated taxi price will be around rm15 to 20.
Ok hotel located at a great location. Don't be misled by boutique name.

Stayed June 2014, travelled as a couple
Helpful?
Thank Ck T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Fairy, Australia
Level Contributor
126 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 31 May 2014

Had 5 nights here and it was let down by the boring and never changing breakfast menu. Great location, good room and clean. A popular place for the visa run from the north. Staff were friendly but such a pity about the breakfast

Room Tip: Ground floor rooms are better
See more room tips
  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

Had a two days stay at banana boutiques in March 2014 .room is very spacious and very clean. Such a pleasant stay. It's on a busy street, access to nearby tourist place at it good. Breakfast bad don't bother book it during your stay.

Room Tip: I stayed at deluxe room next to the fountain that they have on the ground floor. Cozy with televisio...
See more room tips
  • Stayed May 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Fakrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phuket
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 22 April 2014 via mobile

Stayed here 3 times now doing the dreaded visa run from Phuket.i have stayed in 3 different styles/levels of rooms here and all have been more than acceptable.Got lucky once and was given room D10 I believe it was.Absolutely stunning.Beautiful decor, full size jacuzzi, desk top computer, leather couches.Simply luck of the draw when you're on the visa run though.
Food was very average and hotel staff not overly friendly though.

  • Stayed March 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank little_c03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huy, Belgium
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 bubbles Reviewed 14 April 2014 via mobile

I stayed one night in this so called "boutique" hotel. I was supposed tO stay longer but found it too bad to stay longer. Rooms are very basic are there is nothing tasteful or comfortable. The staff are unpleasant and careless. The anagement when approached is not considerate and seem to be only concern by the ringits or euros from the guests. They also offer bus services to various destination but the same applies, staff in the travel bureau attached are hopeless and arrogant. The hotel is fairly well located in the middle of chulia street, but that s the only advantage of the hotel. Toursists and travellers will find way better venues for their stay in Penang. Very disappointing!

Stayed March 2014, travelled solo
Helpful?
3 Thank Philippe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Banana Boutique Hotel

Property: Banana Boutique Hotel
Address: 422 Chulia Street, George Town, Penang Island 10200, Malaysia (Formerly Blue Diamond Hotel)
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Restaurant Shuttle Bus service
Hotel Style:
Ranked #134 of 170 B&Bs / Inns in George Town
Price Range (Based on Average Rates): £
Hotel Class:4 star — Banana Boutique Hotel 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Banana Boutique Hotel Penang/George Town

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