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“Great service”
Review of Yeng Keng Hotel

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Yeng Keng Hotel
Ranked #8 of 84 Hotels in George Town
Certificate of Excellence
Bangkok
Level 4 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great service”
Reviewed 24 March 2013

My family and I, 5 people, stayed at Yeng Keng Hotel for 3 nights in December 2012. Overall, we are very happy with this hotel. Thanks to Tripadvisor! :)

Location:
Location wise, this hotel is located in the middle of downtown Georgetown. A bus stop is only a few steps away. Actually you can walk to many attractions from the hotel such as Cheong Fatt Tze Mansion, Khoo Khongsi, Fort Cornwallis, and Paranagan Mansion (the last two are ok for people who like to walk).

Room:
We stayed in 1 Garden suite, 1 Chulia suite and 1 Deluxe room. All rooms are very clean and nice decorated. Highly recommend getting a Garden suite for your stay. It's cheaper than Chulia suite but bedroom and bathroom space is bigger. The only setback of this suite is the living room space is not quite private as it's located outside of the room but there's a partition to separate the space from public area. Also, free wifi signal from a lobby could reach only a Garden suite and another 2 deluxe rooms upstairs as they're right on top of the lobby. Finally, people who are sensitive to noise might not like Chulia suite as it's right opposite to a masjid where there're loud prayers many times a day especially in the early morning.

Service:
This hotel provides the best service I've ever experienced. Hotel staff is very helpful and friendly. Special thanks to Salam and Priya, front desk staff, who helped us with everything. :)

Yengkeng is truely a gem. No wonder it has got no.1 ranking here.

Room Tip: Highly recommend getting a Garden suite.
See more room tips
  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kulanuj N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Swansea County, United Kingdom
Level 6 Contributor
154 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed 24 March 2013

Booked on-line from the UK and from then-on this was a 1st Class experience. We stayed in the Garden Suite which is well worth the extra money paid, marvellously clean, quiet & extremely comfortable.

The Yeng Keng was the best hotel in our Singapore/Malasian tour - with helfpful & friendly staff, smashing meals including lovely breakfasts plus of course its central location in Georgetown.

We have no hesitation in recommending a stay here

Room Tip: As others have said before, Chulia Road to the front of the hotel is a main thoroughfare and can be...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank birdcontroller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
254 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 24 March 2013

This is a small hotel in the centre of the historic district. The rooms are small but well appointed - don't expect a luxury hotel, but an authentic converted Chinese-style house. We were initially wary as we were given a room on the ground floor leading straight off the reception desk, but it was quiet, comfortable and clean. Parking is in a guarded compound at no extra charge. There is a small outdoor pool and an attached cafe where breakfast (hot/cold buffet and with egg dishes cooked to order, all included in the nightly rate) is served. Wifi is available in the room, again included in the rate. The staff are happy and helpful, and really made the stay for us. A delightful and good-value few days.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Ontario
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 March 2013

This was one of our best experiences in our recent trip to Singapore and Malaysia. The hotel is in a wonderful location. We had a car, but for our two day stay just wandered on foot. The staff was wonderful. They recommended a local restaurant for dinner and we had the most delicious meal. It seemed to be mostly locals eating there. Our room was lovely. We had a suite, so our adult daughter could have her own space. The only negative about our whole experience was that her room faced the main street and it was quite noisy at night. The pool was beautiful, and the buffet breakfast terrific. We would highly recommend this hotel to anyone wanting to stay in central Georgetown.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chuckandnance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 20 March 2013

This was a great choice for exploring Georgetown as it is so centrally located. It is a beautifully restored house and I wish we could have afforded one of the suites. Our room on the ground floor was OK beutifully appointed but small and no view only a wall from the restaurant next door. So this made the room a little dark and also as we were near the reception desk we were disturbed one night by late returning guests. The staff were great and very helpful and the pool was also a great place to spend the hot afternoon.The breakfast was wonderful a great buffet with a big choice in the charming restaurant. If you stay pay the extra and get a suite, wish we had.

  • Stayed January 2013, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sydneyalicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 March 2013

Recently spent 2 nights here for a couple's weekend. The hotel is newly renovated, with clean, comfortable & efficient rooms (small by American standards) that include AC and wi-fi. Breakfast was included in our stay for both days.The hotel is conveniently located within walking distance to the major sites in Georgetown. The staff was superb. When we arrived, we were promptly greeted, as our bags were taken from the taxi to our rooms and we were served with an ice-cold orange drink. Throughout our stay, the staff were helpful, pleasant and resourceful. They made recommendations on our trips & helped us schedule massages at a local spa, as well as book taxis.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank puckgirl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2013

I stayed at the Yeng Keng Hotel in early March for two nights. I was in Penang for a business trip so was looking for a centrally located, comfortable hotel that could also add to the experience of historical George Town. It was a good choice.

On arrival, the reception staff were super friendly and super efficient, even knew my name when I walked in the door. The entrance is set back from Labuh Chulia with a comfortable courtyard that creates a slight separation from the packs of too cool for school Western tourists meandering between the string of bars and cheaper guesthouses that dot the neighbourhood. The hotel itself is a nicely restored old building, with perhaps just a bit much polish, say in comparison to Cheong Fatt Tze Mansion. This is not a negative comment (having also stayed at Cheong Fatt Tze) – they are two different experiences.

Overall, the Yeng Keng Hotel is very nicely appointed, well maintained and has its own positive atmosphere. I stayed on the first floor overlooking the lobby. The room was clean, comfortable and comes equipped with WiFi and that other much-appreciated modcon, a hot water boiler. The ceilings are very high with a ceiling fan a nice convenience. Breakfast was included, buffet style with a good range of local and Western staples, served up at the attached café. Extra kudos go to the young lady at the reception who, after I inquired about arranging a taxi to the airport at 6 am, thought it extremely unfortunate that I would miss breakfast and arranged for a sandwich and yoghurt so I wouldn't leave on an empty stomach.

I recommend this hotel to anyone looking for reasonably upscale, reasonably priced and very comfortable accommodation in George Town. I booked directly through the hotel's Internet reservation page and the response was efficient and, again, friendly with a personalised touch. I would stay again.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Yeng Keng Hotel

Property: Yeng Keng Hotel
Address: 362 & 366 Chulia Street, George Town, Penang Island 10200, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in George Town
#4 Family Hotel in George Town
#5 Romantic Hotel in George Town
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Yeng Keng Hotel 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Yeng Keng Hotel is a 20-room restored heritage boutique hotel located in one of the oldest surviving and intact 19th-century buildings at the heart of the UNESCO World Heritage City of George Town, Penang. Like many of the other buildings in the neighbourhood, it was originally built in the mid 1800's as a private residence. The Anglo Indian bungalow belonged initially to Shaik Eusoffe bin Shaik Latiff an Indian Muslim family and remains unique in Chulia Street for not being relegated to the rear of a row of shop-houses blocking its facade. In 1897 trustees of the Cantonese Club 'Ying Han Pit Shu' bought the building on behalf of the association, later donating it to the trustees of the Straits Chinese Building Association in 1939. The building was later leased to Yeng Keng Hotel. The conversion from a residence into a budget hotel was the prevailing trend along the street at the beginning of the 20th century. Small places of lodgings that were conveniently reached from the harbour were in great demand as the traffic in the port grew. An impressive traditional Chinese entrance gate was constructed announcing entry to the 'Lodging House,' adding grandeur to the commercial establishment and to distinguish it from the rest of the buildings on the street. Conservation and upgrading by the present owner, Hoo Kim Properties Sdn Bhd, was undertaken in March 2009 with the renewed Yeng Keng Hotel completed in April 2010. ... more   less 
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Also Known As:
Yeng Keng Hotel Penang/George Town

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