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“Great base for a relaxing weekend”

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Hotel Jen Penang by Shangri-La
Ranked #21 of 87 Hotels in George Town
Reviewed 10 March 2014 via mobile

We booked two nights at traders hotel. Upon arrival we were offered to upgrade to Club Class for two hundred RM pr night.
Great deal as the room was large and we enjoyed the breakfast at the 16 floor.
The hotel will need a upgrade soon as the rooms are a bit torn but the staff is very friendly.

Stayed: March 2014
1  Thank Clausgjorret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 March 2014

Location? Fantastic!!!... Convenience to food, movies, local connection like wet markets, hawker food, free ride to the Butterworth but you have to pay abt Ringgit 2 dollars when you make a round trip like me who enjoy the sea breeze and a view of Penang coming back….you can literally walk to anywhere to Little India, China Town….

Room Tip: Beware for those of you who love to be a polar bear like me, the air condition in the rooms are exce...
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  • Stayed: March 2014, travelled on business
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Review collected in partnership with shangri-la.com
1  Thank NewZealand2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

Stayed 2nites at the hotel for a leisure trip with my best pal. The service rendered by the hotel staffs are undeniably good and friendly. Always helpful and ready to assist if you have a question.

Room is comfortable and cosy. Both of us felt very well rested during the stay. As we booked a Club room, our room was on the higher floor which had quite a good view of the straits.

The hotel is located within the city and it's actually walkable to quite a few places. Nearby got numerous eateries and shopping malls. It's a good hotel to stay if you wish to really explore the city via foot.

Just a caution, try not to walk alone at night and watch out for your handbags if you are carrying one. Heard from the locals that the streets are actually not as safe as it seems to be. Just be on the safe side. Have fun but don't be a victim of crime.

  • Stayed: February 2014, travelled with friends
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Review collected in partnership with shangri-la.com
1  Thank medgor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

Stayed at the Club Rm. Although the size of the rm was not to my expectation, the amenities more than made up for this. Services was excellent and up to expectation. Location close to shopping centres and restns.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with shangri-la.com
1  Thank Victor Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

Hotel is grand. Room is tidy. Provided 2 complimentary waters and fruits. Staffs are friendly. Just one suggestion, the hair dryer is too difficult to find, its not in the washroom, not in the cabinet, not in the TV shelf, which instead its inside the desk drawer, which is not supposed to be there. Three of my friends in different room also got the same problem. If hotel can make a placard on the desk, that would be helpful and the front desk no need to be bothered to receive our calls to asking this simple thing.
There is shopping mall " One Avenue" right next to the hotel, large supermarket on 4th floor. Turn right from hotel entrance and walk straight and pass the crossroads, around 5 - 8 minutes, you will see a food hawker market, foods are cheap, I like the local dishes very much.

  • Stayed: February 2014, travelled with friends
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2  Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

Food, room, staff all excellent and up to the standard.
It is close to some shopping malls. However a bit away (20 min walk) from G Town heritage area.
There is a shuttle bus to Batu ferringui which is nice and handy

  • Stayed: February 2014, travelled as a couple
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2  Thank AdamCath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

Booked a traders club room, well worth it. Staff very pleasant & helpful, check in very quick at club lounge and offered beverage while it being done.
Room on 16th floor overlooking sea and Penang bridge, room very clean and comfortable nice large bed and very comfortable.
Had breakfast in main dining room first morning good selection, used club lounge for rest of our stay which had plenty of selection for breakfast.
In evening for 2 hours free canapes & drink - some guests used this instead of evening meal! so sometimes plates were empty but that's not the hotels fault.
In a good position in Georgetown near several shopping malls and walking distance of many of the attractions
well worth a visit is Batu Feringghi night market

Room Tip: worth paying wee bit extra for club room. room at back of hotel was quiet
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  • Stayed: January 2014, travelled as a couple
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2  Thank Moira D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Jen Penang by Shangri-La

Address: Magazine Road, George Town, Penang Island 10300, Malaysia (Formerly Traders Hotel Penang)
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in George Town
#5 Family Hotel in George Town
#8 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
Price Range: £50 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Penang by Shangri-La 4*
Number of rooms: 443
Official Description (provided by the hotel):
Penang is known as the Pearl of the Orient. It's an island-city, dotted with untouched historic architecture down every street. Whether it's diving into the deep blue sea or strolling through the streets of history, Penang is inspiring - I can't wait to show you. Hotel Jen Penang is located in George Town. It is close to the city's prime commercial, business and shopping areas. Penang International Airport and Bayan Lepas Industrial Zone are only 20 minutes away. ... more   less 
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Also Known As:
Traders Hotel Georgetown
Hotel Jen Penang By Shangri-La George Town

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