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willscarlett2015
Auckland Central, New Zealand

My kind of hotel

5.0 of 5 bubblesReviewed 22 Jun 2019via mobile
Looks old and grand, and it is, with a British colonial feel to it, the type of place i can relax in, still has enough character to please, well stocked gym area, art deco changing rooms and big enough pool, great in the morning.
Food and breakfast in particular are good, ice is supplied in the pantrys on different floors as well.
Two small negatives, my room had a stand in bath/shower which i dont like as they are dangerous, and the television could do with upgrading picture quality is now quite poor.
Apart from that i will be sure to return on my next trip.
Date of stay: June 2019
Trip type: Travelled on business
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All reviews gurney drive sea view gurney area walking distance bit dated mineral water high floor f b spacious room local food shopping mall strategic location gym penang georgetown jacuzzi hawker
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48 - 53 of 919 reviews
Reviewed 17 June 2019 via mobile

Our recent launch of Berrihealth products at Evergreen Laurel Hotel was a great success. With over 120 guests and members of the press attending, the latest Black Raspberry Powder was launched. Kudos to the hotel team for preparing the venue, helping with the audio visual arrangements and serving a lovely high tea for our guests. Recommended for good value, good price and good location (Gurney Drive)!

Date of stay: June 2019
Trip type: Travelled on business
3  Thank mcchrisgan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2019 via mobile

Good service
Nice environment good food and staffs. Very comfortable room with best facilities. Always the best choice if hotel in the penang island with less traffic and easy access to mostly anywhere.

Date of stay: May 2019
Trip type: Travelled with family
Thank azminb2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 May 2019

Stayed 2 nights in this lovely hotel with excellent service, awesome breakfast spread and a heritage hotel. Large grand entrance and hotel room is very big and comfortable. Of course, it needs some minor updating but the rooms are clean and bright with large window peering to a sea view. Overall experience is great and lovely. Service, well it depends if they are busy because Penang pace is supposed to be slow and easy right?

Room tip: Rooms are larger in the middle section with a great sea view.
Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank louistansg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 May 2019 via mobile

First impression says it all. From the check-in process to the final departure, I have nothing but compliments. However, there are a few areas that can be worked on. For instance, smiling. Simple enough right? But carries plenty of impact even if things go sideways. And the best part, it’s free. Therefore, the management should be looking into these simple factors that can take your line of service to a whole new level. Overall, beautiful room, great food, coffee house is a +1 for vegetarians and most importantly the standard of service was as expected from a 5 star hotel. Kudos to the team and will be looking forward to another enjoyable stay at your property :)

Date of stay: April 2019
Trip type: Travelled with friends
2  Thank Bernardnmn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2019

The hotel in and of itself does not have many negative factors about it, but that does not mean that it does not have any. One of the negative aspects is that the rooms may not be ready for when you arrive occasionally. However, they do offer you their sincere apologies to you. Another push factor is that the sea view that the hotel once had is no more as the seafront is being reclaimed for the Gurney Wharf Project. Some rooms do look out of date despite the comfy feel of them, people do tend to frown upon the furniture and despise the hotel just because of that factor. The hotel is near the main road, however, causing loud noises to be heard rarely.

Now the positives. The hotel is conveniently a 5-10 minute walk to and fro Paragon and the Gurney Drive nightly food court. It is well maintained and is more hygienic than most hotels for the same price and around the area. The hotel has non-smoking and smoking rooms on different levels for everyone's convenience. It is located in a peaceful environment of Penang, so I would highly recommend this hotel to those looking for a nice quiet getaway. The spas and kids centre gives opportunities for parents to have some free time as well. It is also an advantage that not all tourist choose this hotel, therefore it is not packed with them even during festive times. The staff are well maintained and polite to all visitors that visit here.

I have been to this hotel several times for Chinese New Year with my family and other occasions and it has always been a great pleasure to be staying here every time.

Room tip: if you arrive earlier than your booked time, the room is most likely not to be prepared yet.
Date of stay: May 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank incorrect_tiger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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