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Reviewed 30 June 2013

The hotel is very well located in Georgetown with a 2 minute walk to Guerny Drive and its Seafood Restaurants. The rooms are all on the higher floors of the mixed used building (lower floors are offices) and have a great view over the Bay.
The Studio room is actually a 1 bedroom apartments of about 65sqm. Although the hotel is a bit dated, the place has its charm and the room is very comfortable with a King size bed and a 4 fixture bathroom.
They have a nice lap pool on the 9th floor which offers great views over the bay, beautiful for a sunrise swim. The Gym however is a let down. Poorly maintained with very old equipment, half of it broken.
Breakfast was ok-ish. Fairly wide selection of western and Asian food. The coffee is pretty awful though and surprising considering the famous local coffee.
All in all a good stay and I will use the hotel again on my next visit.

Date of stay: June 2013
Trip type: Travelled on business
Thank DT8888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NorthamMIS, Manager at The Northam All Suite Penang, responded to this reviewResponded 2 July 2013

Dear DT8888,

We thank you for your comments on our hotel and have taken note of our Gym facilities.

All in, we are glad that you have enjoyed your stay with us and will come again on your next visit.

Thank you.

From,
Anthony Ang
General Manager
The Northam All Suite Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2013

Stayed 2nights with 1 child at Studio Suite. The room and bathroom is spacious, comfortable and facing seaview. The come with jacuzzi. But is time to refurnish, exspecially the tv (still use 14" TV). Good location. The parking troublesome because is still need chop the ticket at receiption.

Room tip: Is suitable for family
Date of stay: June 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank bfftravellers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NorthamMIS, Manager at The Northam All Suite Penang, responded to this reviewResponded 2 July 2013

Dear bifftravellers,

Thank you for your comments on our hotel and we are in the process of changing all of our old TVs from Deluxe Suite to Junior Suite downwards.

Sorry for the parking inconvenient for having to chop your parking ticket as this is to prevent outsider parking at our hotel unnecessarily.

From,
Anthony Ang
General Manager
The Northam All Suite Penang

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Reviewed 24 June 2013

stayed for only one night

check in was smooth
was surprised with the room size
very spacious

however, the tv reception at the living hall was bad

the bed a bit hard
the bathroom was superb
free internet
walking distance to the gurney drive about 15 minutes

Room tip: ask for a room facing the sea.
Date of stay: June 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank hsuhaimi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NorthamMIS, Manager at The Northam All Suite Penang, responded to this reviewResponded 2 July 2013

Dear akublues,

We are glad to hear that you enjoyed your stay at our hotel and apologies for our bed being hard and the poor TV reception at the time of your stay.

We look forward to having you as our guest again.

From,
Anthony Ang
General Manager
The Northam All Suite Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2013

I'm staying there on 18th June 2013 for one night only. I book Studio Suite. The room was big enough for me. After 30 minutes explore my room thn only i found how to controlled the AC and finally i found the closet. The view of the room was Fantastic. Sea view. The bedroom also facing the sea. The bathroom was big. They have jacuzzi inside the bathroom. One of the reason why i choose this hotel. The swimming pool was great. It was facing the sea. I enjoy my morning sun-tanned on the next day so much coz its very quiet no ppl around. The breakfast spread was not bad. I'm not try all of it since im going for a swim later on. Just the pastry was very disappointed. The pastry was being heated few times already. It should be throw away already or probably can recycle it and make it as a bread pudding for breakfast. The dim sum quite hard oso. So far i enjoy my stay at there especially the pool and jacuzzi make me feel happy already. Come again...? Maybe...if they really take care of their food quality...

Date of stay: June 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nicholus D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NorthamMIS, Manager at The Northam All Suite Penang, responded to this reviewResponded 2 July 2013

Dear Nicholas_darwin,

We are glad that you have enjoyed our spacious room and fantastic sea view from the room and our swimming pool.

We have looked into our pastry and dim sum and improvement has been made.

We look forward to Welcoming You again.


From,
Anthony Ang
General Manager
The Northam All Suite Penang

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Reviewed 19 June 2013

Stayed there last September 2012. Got a free upgrade to a Deluxe Suite, which totally suitable for young family.

It has two separated bathroom with one connected with the bedroom and the other near the entrance door, a large bedroom with tv, sofa with tv, a dining table and a writing table.

The front assistant is a ok, fast check-in. But a little bit hot at the reception, not sure whether its hot outside the hotel or the air cond in the hotel was not working. The pool was a ok only, not many people in the pool, and there wasn't any children pool, which is quite a letdown.

Plenty of carpark outside the hotel. Prefer to park outside than the hotel carpark as you got to walk to the carpark with hand carry luggage.

Overall, a good stay, and will not hesitate to stay there again.

Date of stay: September 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VictorK679
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NorthamMIS, General Manager at The Northam All Suite Penang, responded to this reviewResponded 20 June 2013

Dear Victor,

We are glad to hear that you enjoyed your stay with us September last year.

We look forward to you coming back to stay with us again.

From,
Anthony Ang
General Manager
The Northam All Suite Penang

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