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“Good Price for a Fabulous Room”

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The Northam All Suite Penang
Ranked #46 of 87 Hotels in George Town
Reviewed 16 November 2013

The hotel room was very spacious. The bathroom was very big along with a Jacuzzi and a wardrobe. They had free wifi (cable) in the room. Reception staff were not friendly at all; not even a smile! I requested for a late check-out but they said that they were running full. Breakfast was average, not a wide spread. The view from the room was exhilarating. Overall, not an excellent but good stay.

  • Stayed: November 2013, travelled with friends
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1  Thank Harvi5575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 November 2013

The room i booked for was for the Junior Suite. The room was very spacious. The bathroom was large with a jacuzzi and a wardrobe in the toilet. There was a malfunction with the Jacuzzi as there was no bubbles and the water would not drain out. The reception were not very friendly. Not even a simple smile. I requested for a late check-out but they told me that they were very busy but I did not see many people at the reception area when we checked-in nor did we see many people at breakfast! Breakfast was average, not a large spread. Overall the room was very good and what made it even more better was the view of the sea!

Room Tip: Get the highest floor possible and a room facing the sea.
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  • Stayed: November 2013, travelled with friends
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1  Thank pshankar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013 via mobile

Stayed here with my family as we thought is convenient to go around in penang. We checked in without any issues. But once we are in the room we found out there was no electricity. Called front desk who got a technician to fix the dodgy electrics works fine for a few hours only to stop working again. The cycle continue events the electricity stopped working in the middle of the night so we were without air conditioning and lights all night. Needless to say in the morning I requested another room. This process was no easy as I was hanged up on all the time by the rude front desk. Bottom line is avoid this hotel, breakfast is nothing special, dodgy electrics will leave u without ac and lights, rude staff treats you like a non paying guest!

  • Stayed: December 2012
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Thank FarrahErwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

The night duty manager was kind enough to give us a room at 7:30am as we arrived at the hotel at 6:30am on Saturday, 9th November. We had a junior suite located on the 26th floor and it had a living area with rattan chairs, a writing table and of course a tv.

We had 2 single beds and another tv in the room. Overall, the staff were friendly and the service was good.

The hotel is located a good 20-minute walk from the famed Gurney Drive (open air food area).

Room Tip: Request for room at a high floor and a view of the city or the sea. Its just superb as the windows...
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  • Stayed: November 2013, travelled with friends
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Thank GCF11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013 via mobile

As I usually come here for work, I don't really have huge expectations. Its just a place for me to crash after a long & tiring day of back to back meetings. Northam All Suite is under the same management as Gurney Hotel. Both hotels are equally old and in dire need of a serious refurbishment. The floor boards in the room is usually tainted with water stains & the Jacuzzi usually do not work as it should. The rooms are huge though but a lot of the fittings needs to be replaced. I do personally find the cleanliness of the room a slight issue & hopefully the housekeeping can be improved in future.

Stayed: January 2013, travelled on business
Thank D_Jekyll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013 via mobile

This hotel is okay if you are not after a five star hotel. The location is pretty good however we usually took a cab into Georgetown. You can walk it and it but it takes around 30min. There are great food spots around the hotel. Some hotel staff were really helpful, but some were just pushing the taxi service. We were little bit disappointed when we asked how to get to the National Park and the manager on duty said there is no bus stop close by, to find out 5min later by googling, that a bus stop is located just behind the hotel... Not impressed. The pool area is shaded and the spa centre .. well for the price we paid I've had much better massage!

  • Stayed: November 2013
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Thank Dusica_sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

I come to Penang quite often for work. Most of the time, i just want a nice room to stay in while having to travel away from home. Northam has been just that. For an affordable price, you are presented with a suite which has 2 bathrooms, 2 televisions, a jacuzzi in the main spacious bathroom, a living area. a sea view that is pretty nice and a comfy king size bed. This hotel is also very near to all the attractions of the city and it can easily access the highway too. Location is good.

True, Northam is quite an old hotel but it doesn't feel like it. The rooms will make you forget all about it. I only have one complain though - The parking lot does not have a lift. You will need to use the staircase to go up and down to the lobby and the carpark which can be a bit tiring. Especially if you go out quite often while you're staying there.

Nevertheless, i've stayed in Northam for quite a few times in the past and i will probably be coming back to this hotel soon in the future. If you want a room that will give you value for your money, this is the place.

  • Stayed: September 2013, travelled on business
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1  Thank MdAzamMdFuat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Northam All... P, General Manager at The Northam All Suite Penang, responded to this reviewResponded 13 November 2013

Dear En Md Azam Md Fuat,

We are indeed very pleased to hear that you have enjoyed your stay with us, all these time.

We can arrange for your car to be parked in our Front Porch area during your next trip so that it will be convenient for you to go in-and-out of the hotel.

We look forward to Welcoming you Back to the Northam All Suite, in the near future.

Thank you for your nice comments.

Anthony Ang
General Manager
The Northam All Suite, Penang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Northam All Suite Penang

Address: 55 Jalan Sultan Ahmad Shah, George Town, Penang Island 10050, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in George Town
#13 Luxury Hotel in George Town
Price Range: £37 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Northam All Suite Penang 4*
Number of rooms: 142
Official Description (provided by the hotel):
The Northam All Suite, Penang is strategically located in the heart of Penang's commercial and leisure district. The hotel offers easy access to the city's historical and cultural landmarks. The spacious suites, refined with homely earth tone finishings, Jacuzzi and modern amenities will pamper your every whim.The 142 splendidly furnished and cozy suites are replete with opulent accommodations complete with panoramic views of the iridescent sea. Watch the sky light up in a glorious sunrise or end the evening with the sunset as day turns to dusk. This is a stay in ultimate indulgence. The Hotel is located in the heart of the new business and commercial district and less than five minutes away from all major shopping complexes and Gurney Drive. It is 20 km away from the Penang International Airport, approximately 20 minutes by road or 4 hours drive via the North-South Expressway from Malaysia's capital city, Kuala Lumpur. ... more   less 
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Also Known As:
Northam All Hotel Georgetown
Northam All Suite Georgetown
Northam All Suite Hotel Georgetown
The Northam All Suite Penang George Town

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