We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worthwhile Accomodation”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Sentral Georgetown
Ranked #40 of 84 Hotels in George Town
Kuala Lumpur
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Worthwhile Accomodation”
Reviewed 17 June 2014

Before going to Penang for a Leisure Holidays on dates of 14 to 16 March 2014 (3D2N), we have made a researched of Hotel Booking, in particulars of Good Reviewers Comments of Hotels and came across this hotel. However, the majority comments have so-called "Bad Experiences" in staying but we took a challenged to book for our stayed.

Upon Early Flight Arrival,
(a) We took a Private Transport which cost of bargained RM35.00 from RM45.00 to the hotel to put our bags.
(b) At Hotel Reception, we encouraged you to be more ALERT in hearing what would the Counter Staff has to say of (1) Room Rate (2) Government Imposed of RM2.00/night for Recent UNESCO (3) RM50.00 Deposit Required and other matters because they might collect "EXTRA $$"!
(c) We were told that our room will be at 8th. Floor but later for time to check-in, we will given
5th. Floor of NON-SMOKING room with acceptable condition of cleaniless.
(d) Breakfast is quite sufficient.
(e) Overall of 3D2N stayed, we would say that it is Worthwhile Accomodation for a Superior Room as they complied to our required.

We would like to take this Golden Opportunity to thank the Staffs of Hotel Sentral Georgetown -
(a) Reception - Mr. Steven Ang, Mr. Nik Nasli, Mr. Stewart, Ms. Cherry, Mr. Don & Others.
(b) F&B - Mr. Peter Ang, Mr. David, Chefs & Others.
(c) Housekeeper that cleaned our room for the requested day.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mousezilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review, 25 June 2014
Dear Sir/Madam,

Greetings from Hotel Sentral, Georgetown.

Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

We are delighted that you have enjoyed your stay with us at Hotel Sentral, Georgetown. It is a great pleasure to receive such a wonderful compliments and we will definitely share it with all our colleagues and staff.

We sincerely thank you for choosing us as your preferred choice of stay and am looking forward to the opportunity to welcome you and your friends back again on your next trip.


Thank you and best regards.
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

401 reviews from our community

Traveller rating
    50
    169
    139
    25
    18
See reviews for
118
95
34
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Level 4 Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 June 2014

Stay for 1 night on the 9th June 2014.
First Impression of the hotel was not very good, it is a small hotel with small lift. Clean room nice bed. What impress me was the staff, i think the staff that communicate with me should be the duty manager. Was very helpful when I requested for extra Card to the room, he explain to me that it was not the hotel policy to give additional card to group booking. However after explaining why I need the extra card he allow me to have it. And when we approach him for help to nearby attractions, he gave us good advise and help. The breakfast has limited selection, however I find it ok. Good location with nice food just across the streets.
Nice hotel Good Staff and good location. I will be back in this hotel again if I travel to Penang again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review, 25 June 2014
Dear Sir/Madam,

Greetings from Hotel Sentral, Georgetown.

Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

It is glad to know that you are satisfied with clean, comfortable room and satisfied with the hotel location. Hotel Sentral is conveniently located next to Jalan Macalister, where you can easily access to all the famous local foods and the major shopping malls.

We hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you and your family back on your next trip.

Thank you and best regards.
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2014

Stayed twice at this hotel (second stay was only for a couple hours before an early flight).

Pros
Spacious rooms and bathroom
Nice location (walking distance from Komtar)
Decent breakfast options

Cons
Not very clean (Dusty and stained and dirty bed sheets and towels)
Because of how crowded it was long wait before you can have breakfast
Staff always responded as if they were in a rush (which they most probably were)
Got us a crazy taxi driver who drove at around 150 km/h while it was pouring (probably not their fault but still traumatized us)

Fine for a short stay but didn't find it to be warm and welcoming like other hotels we stayed at in Malaysia

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeeDee n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review, 10 June 2014
Dear Sir/Madam,

Greetings from Hotel Sentral, Georgetown.

Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

We are sorry to hear that the room you were in was not up to your expectation. Cleanliness is our top priority. We hope that the incident will not mar your future stay with us.

Hope to see you soon.

Thank you and best regards.
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Booragoon, Australia
1 review
Reviewed 28 May 2014

A group of 20 of us stayed here for 5 nights in mid April. Had 7 rooms (deluxe & family) in levels 4 to 7. The general consensus was the rooms were clean & comfortable. Its location "Sentral" to shopping malls and local hawker food stalls. Reception staff friendly and helpful with info and recommendations. Free wifi OK. Breakfast simple but tasty. With regards to the bathroom, management might consider having a soap holder and a shower curtain to prevent the whole floor from getting wet when having a shower. There is a transport kiosk in the lobby that caters for sight seeing and airport transfers. All in all the hotel offers value for money and an enjoyable stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitchiboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review, 7 June 2014
Dear Sir/Madam,

Greetings from Hotel Sentral, Georgetown.

Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

It is good to know that you enjoy our location and it is glad to know that our rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. It is definitely a great pleasure to have the opportunity to be of service to you and your family.

With regards to the bathroom, The Management is currently looking into it and will make the changes once it is decided.

We thank you again for your suggestions and hope to see you and your family soon.


Thank you and best regards.
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 14 May 2014

For the price (very good) you couldn't reasonably expect much more. Our room was clean, a decent size and the free WiFi was OK. The hotel is close to a couple of malls but in the intense Georgetown heat you might want to get taxis to most of the historical tourist attractions.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NE_Traveller_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review, 14 May 2014
Dear Sir/Madam,

Greetings from Hotel Sentral, Georgetown.

Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

It is glad to know that you are satisfied with clean, comfortable room and satisfied with the hotel location. Hotel Sentral is conveniently located next to Jalan Macalister, where you can easily access to all the famous local foods and the major shopping malls.

We hope you will be able to visit us again in the not too distant future and look forward to the opportunity of welcoming you and your friends back on your next trip.


Thank you and best regards.
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
George Town, Malaysia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2014

I spent 5 nights here as I rediscovered Penang after a 40 year absence. I booked directly on line which was simple and convenient. My train was late and I did not arrive at the hotel until 3 am but the hotel honoured my booking and even at that hour were cheerful and helpful.
The location is ideal and I was able to walk to manny places including a stop for the free bus. Plenty of good food around the area in walking distance. da happy, a restaurant around the corner was excellent but I told them as I left that I hope they honour the campaign to stop selling shark fin soup.
Wifi was fine
Breakfast was all I would ever want. Great omelettes!
The lady organising tours from the front foyer was a bandy resource and 30 ring it an hour got a comfortable car and cheerful driver. That was excellent for a day out and about. Tours were also available from there.
The hotel Sentral was everything I was looking for.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TimothyDlooker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review, 13 May 2014
Dear Sir/Madam,

Greetings from Hotel Sentral, Georgetown.

Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

Hotel Sentral Georgetown is located in the heart of Penang and getting around is convenient.
We are delighted to hear that you have enjoyed your stay with us. Indeed, it was our pleasure to be of service to you.

We hope to see you soon in not too far distance away.


Thank you and best regards.
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 4 Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 May 2014

I stayed here for 01 night on 3rd May, 2014 and I felt very comfortable. I chose this one due to I had deep impress when I stayed another hotel under Hotel Sentral Chain in Kuantan. The room is lovely with King Bed size, minibar, modern bathroom and TV as well. The staff is so nice and assisted us a lot of thing such as arranging taxi services, umbrella ( his own one), famous destinations. The breakfast is acceptable for us. The location is not too good but no matter what when I saw a lot of taxi there. I think I will choose this Hotel Chain for the next trips.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katie25589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSGeorgetown, Assistant Front Office Manager at Hotel Sentral Georgetown, responded to this review, 12 May 2014
Dear Sir/Madam,

Greetings from Hotel Sentral, Georgetown.

Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

We are delighted that you have enjoyed your stay with us at Hotel Sentral, Georgetown. It is also good to read that generally, the team provided friendly and efficient services.

We sincerely thank you for choosing us as your preferred choice of stay and am looking forward to the opportunity to welcome you and your friends back again on your next trip.


Thank you and best regards.
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these George Town hotels
0.3 mi away
Kimberley Hotel Georgetown
Kimberley Hotel Georgetown
#34 of 84 in George Town
142 reviews
0.0 mi away
Heliconia Hotel
Heliconia Hotel
#28 of 84 in George Town
222 reviews
0.3 mi away
Cititel Express Penang
Cititel Express Penang
#29 of 84 in George Town
249 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel NEO+ Penang
Hotel NEO+ Penang
#24 of 84 in George Town
1,049 reviews
0.1 mi away
Sunway Hotel Georgetown Penang
0.3 mi away
GLOW Penang
GLOW Penang
#23 of 84 in George Town
869 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Sentral Georgetown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sentral Georgetown

Property: Hotel Sentral Georgetown
Address: No 12 Lorong Kinta, George Town, Penang Island 10400, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #40 of 84 Hotels in George Town
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Sentral Georgetown 3*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Asiatravel.com Holdings, Travel Republic (UK), Ctrip TA, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Hotel Sentral Georgetown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Sentral Georgetown Penang/George Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing