While researching hotels for our first visit to Penang, the outstanding reviews for the Seven Terraces immediately grabbed our attention. We decided to treat ourselves to an Argus Lane Suite, since this was the last stop of our 3 week trip. Based upon the reviews, our expectations were extremely high. As it turned out, our expectations were exceeded, and the hotel delivered in every possible way.
The property itself is unique and one of a kind. The location next to Little India provides an ideal base for exploring Georgetown and the surrounding areas. The two story Argus Lane Suite was simply awesome. The Seven Terraces appears to operate seamlessly, much to the credit of the general manager, Ewan, and an obviously caring and dedicated staff.
While here, we felt like house guests staying in some large privately owned home in colonial Georgetown. The staff was friendly, professional, and fun. Communicating with the hotel via email was easy. The prompt and courteous email replies we received from Faizal gave us complete confidence that the Seven Terraces was a great choice. Faizal is also as warm in person as anyone you could ever meet.
Ewan impressed us by his personal interaction with all of the hotel guests, most often during the breakfast hours. He recommended fantastic daily itineraries that helped us make the most of our 3 night, 2 full day stay. The map created by the hotel was superb for walking around Georgetown. We totally enjoyed the 6 hour island tour Ewan arranged for us with Siva, one of the hotel van drivers. Siva was kind, informative, and a very safe driver. We were happy that he drove us for both of our airport transfers as well.
We instantly felt comfortable and relaxed at the Seven Terraces, and we would stay here again in a heartbeat. The Argus Lane Suite was indeed a treat, the upgraded room internet access was a bonus, the hotel restaurant and bar are excellent. The only other recommendation we have would be to stay here longer than we did.
We cannot thank the entire staff of the Seven Terraces enough for making our visit to Penang such a wonderful and memorable experience. We truly had a fabulous time!
Sally & Greg
- Official Description (provided by the hotel):
- Seven terraces Hotel is a grand row of seven C19th Anglo Chinese terraces. The hotel is situated in one of Penang’s finest and most intact heritage streets which is in the very heart of the World Heritage Site and next door to the 1810 Goddess of Mercy Temple with just a few minutes walk from all the major icons. It successfully captures and celebrates the spirit of this world heritage town and its unique Peranakan culture. ... more less
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- Also Known As:
- Seven Terraces Penang/George Town