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Bayview Hotel Georgetown Penang
Ranked #26 of 85 Hotels in George Town
Reviewed 7 April 2014

The hotel is very much centralized in which many attractions are just nearby. I have stayed in the Deluxe room, and it was great and spacious. Breakfast was also quite good. Most importantly, the hotel staff was very helpful and accommodating as I was having stomach pains on my last day in Penang, and the hotel accepted my request for a late check out at 1.30 pm instead of the usual 12PM:). Well done, bayview hotel. I will definitely stay in bayview hotel if I visit Penang again.

  • Stayed: April 2014, travelled as a couple
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Thank jieewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 8 April 2014

Dear jieewood,

Greetings from Bayview Hotel Georgetown Penang.

Thank you very much for this lovely review and for giving us a 5/5 score.

I am glad that you had a pleasant stay with us and that my staff was pro-active in addressing to your requests.

It was a pleasure having you with us and we hope to welcome you back again soon.

Kind regards
Lawrence Perera
Hotel Manager

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Reviews (1,301)
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533 - 539 of 1,301 reviews

Reviewed 4 April 2014

Great location. Limited knowledge of the area from the staff. Gave us wrong direction and the other one did not know anything about the place we asked. The cleaning service forgot to put some of the bathroom kit 2 days in a row. And the bed are hard. For 4 star hotels they can do better.

  • Stayed: April 2014, travelled with family
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Thank bearleene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 6 April 2014

Dear bearleene,

Greetings from Bayview Hotel Georgetown Penang.

Thank you very much for your review and I sincerely regret the few hiccups that you had encountered during your stay with us.

If you could message me your room number so that actions can be taken to re-train the staff that had serviced your room.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

Excellent customer service at reception. Our room got upgraded from Deluxe to Grand deluxe because it was my boyfriend's birthday. Large flat screen tv and huge bathroom with jazucci bathtub. Close to jetty and red garden food market, a bit far from public transport. Red garden market opens at night and features live singing and a variety of international cuisines. The 360 degree rotating restaurant and bar is worth a visit, for panoramic view of Georgetown and the harbor.

  • Stayed: January 2014, travelled as a couple
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Thank Silverbrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 4 April 2014

Dear Silverbrim,

Greetings from Bayview Hotel Georgetown Penang.

Thank you very much for the lovely review. I am glad that you had a nice experience staying with us in our newly refurbished Grand Deluxe room and enjoyed your evening at 360° Revolving Restaurant & Skybar.

We hope to welcome you back again soon.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

Checked in before dinner and popped up to the hotel's roof top bar for some beer. The layout and design was good with great views of the sea and streets below. There is also a revolving restaurant on the same level.

Room Tip: Ask for rooms away from the lift.
  • Stayed: March 2014, travelled solo
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Thank kenttan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 1 April 2014

Dear Kent T,

Greetings from Bayview Hotel Georgetown Penang.

Thank you for your nice review of 360° Skybar & Revolving Restaurant.

I am glad that you had a good experience staying with us and we hope to welcome you back again soon.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager

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Reviewed 22 March 2014

Comfortable refurbished deluxe room but let down by old wornout smelly towels...should be replaced to maintain image...xtra towel(1) cost rm2...overall good location n view...friendly front desk n would come again.

  • Stayed: March 2014
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Thank myrfnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 23 March 2014

Dear myrfnd,

Greetings from Bayview Hotel Georgetown Penang.

Thank you for your review and for complementing on our newly refreshed Deluxe room, the nice view & great location. I will look into your feedback on the towels and get my housekeeping to double check on all our bath towels.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager

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Reviewed 20 March 2014

Everything is Good, except check-in Time 3pm too late.
Normally hotel is 2pm but Bayview set to 3pm.
Hotel should speed up cleaning process and NOT ask customer to wait.
I register at 1.50pm and had to wait at Hotel Kopitiam till 3pm, and nobody call to collect the key even staff already commit will call once room is ready.

  • Stayed: March 2014, travelled on business
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Thank T_HK88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 21 March 2014

Dear T_HK88,

Greetings from Bayview Hotel Georgetown Penang.

I have taken note of your comments and we honestly do try our level best to release rooms as fast as we can. The cleaning process does takes time as we have to ensure that everything is in order to maintain a set standard.

I agree with you that my staff should have been more proactive in locating you once the room is ready and I will look into improving this.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

Distance from airport:
The hotel is approx 30-40 minutes from the airport.

Location:
Near the central area
Food joints are just 1 block away from the hotel i.e. 5 minutes walk
Maybank is just next door
Taxi can be arranged at concierge or at the taxi stand just opposite the hotel

Facilities:
Gym, swimming pool, massage centre, tailor shop

Room:
Big enough for 3 person
Toilet can fit 4 person at a time
Bathtub, separate shower, toilet
Internet access - wifi in the room
Astro channels
The hotel is square in shape with one entrance and exit to the elevators, so need to plan your time and energy (to reach the room and to leave the hotel) especially after a long day outside.

Front office:
check-in and check-out was fast i.e. less than 5 minutes

Breakfast:
basic, not much choice, taste okay

Sleeping quality:
No complain.

Overall experience:
Okay.

  • Stayed: March 2014, travelled on business
    • Value
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Thank nazzerooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 20 March 2014

Dear nazzerooney,

Greetings from Bayview Hotel Georgetown Penang.

Thank you very much for your in depth and positive review of the hotel.

I am glad that everything went well with your stay and we hope to welcome you back again soon.

Kind regards
Lawrence Perera
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bayview Hotel Georgetown Penang

Address: Bayview Hotel Georgetown Penang 25A Lebuh Farquhar, George Town, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in George Town
#10 Luxury Hotel in George Town
Price Range: £37 - £57 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bayview Hotel Georgetown Penang 4*
Number of rooms: 333
Official Description (provided by the hotel):
An award winning hotel for business or leisure. Hotel accommodation, food & beverage services, meeting facilities, banquet function. BAYVIEW HOTEL GEORGETOWN PENANG actively pursues opportunities to provide customer with creative, flexible and value-added promotions which meet your evolving needs in today's travel budget. ... more   less 
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Also Known As:
Bayview Hotel Georgetown Penang George Town

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