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Review of Chulia Mansion

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Chulia Mansion
Ranked #14 of 85 Hotels in George Town
Reviewed 31 August 2014 via mobile

Clean, new, comfortable. Entertaining hangout spot at rooftop n cafeteria. free satay tonight is superb. Walking distance to local hawker centre, cafeteria, and seven eleven. Though, the parking lot is limited and narrow and no fridge in room.

Stayed: September 2014, travelled with friends
1  Thank leon cm d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChuliaMansion, Manager at Chulia Mansion, responded to this reviewResponded 3 September 2014

Dear Leon,

Thank you for staying with us and hope to see you soon.

Fred

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673 - 679 of 830 reviews

Reviewed 29 August 2014

I have found this hotel on TA, with good reviews, and they are right. Brand new hotel, nice big room, very clean, good WIFI, very good breakfast, nice staff, location central, walking distances too many sights. The roofstop bar is amazing,and they gave you a free drink coupon for each night you stay.
I would recomand this hotel.

  • Stayed: August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank sb_enfrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChuliaMansion, Manager at Chulia Mansion, responded to this reviewResponded 30 August 2014

Dear sb_enfrance,

Thank you for the compliments and I will pass it on to the team at Chulia Mansion.

Hope to see you soon.


Fred

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Reviewed 26 August 2014 via mobile

This is the nicest place we've stayed in by far in Malaysia, not much more expensive than the budget hostels we've been staying in but well worth the extra cost (which still isn't much). The staff are extremely helpful, friendly and make the extra effort which was greatly appreciated..they let us use their phone to book more of our trip, booked us taxis, organised laundry, gave us advice and were generally very friendly. We got given a free drink each for all the nights we stayed on the rooftop bar which is a nice place to end an evening. The breakfast buffet is amazing and there are free snacks and tea and coffee available 24/7. The room was like luxury for us budget travellers, a ginormous bed, air con, hot showers, tv. Location is perfect really easy to get to everywhere in town walking and lots of buses on the road to take you out of Georgetown too..could not have asked for anything more from this hotel.

Stayed: August 2014, travelled as a couple
1  Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChuliaMansion, Manager at Chulia Mansion, responded to this reviewResponded 3 September 2014

Dear James,

Thanks for the nice comments and maintaining our service quality is very important to us.


Fred

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Reviewed 26 August 2014

Wife and I stayed there last night. Good location, very nice and professional front desk staff and bar staff.
Extremely clean.
If I could give a small bit of constructive advice; A mini fridge in the room would be nice, and this morning we went for breakfast at 8am, but food was still being brought out.....I don't know, perhaps this was unusual due to some calamity in the kitchen and I'm not complaining, just mentioning.as earlier guests would have missed out on some of the fine selection.
Also, as advice, the instructions for the security box need to be expanded upon; I had no idea that my code needed to be prefixed with "195". As a new hotel, I guess there will be minor things.
Overall, great, very nice hotel, and we will be back.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Warwick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChuliaMansion, Manager at Chulia Mansion, responded to this reviewResponded 27 August 2014

Dear Warwick,

First of all, thank you very much for staying with us. We appreciate your feedbacks and we will work on the suggestions you put forward.

On the safe instruction, I have amended with clearer instructions and we will send it off for printing today. You are correct that we are a new hotel and over the coming months you will see gradual improvements based on our guest responses. That's why your feedbacks are very important to us and we can only improve with constructive criticisms. If we can deliver, we will.

We look forward to having you stay with us again. You can book with us directly and enquire for our special rates which we may run from time to time.


Many Thanks.
Fred

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Reviewed 25 August 2014

I stayed in Chulia Mansion with my mother . The hotel exceeded all my expectations - I have stayed in many five star luxury properties , however in terms of service and warmth Chulia Residence and the entire staff beat all the other hotels hollow. The rooms are clean and neat with crisp white bedsheets , comp wi fi that actually works and a great location to boot . The hotel is situated in the most happening street - Chulia in Georgetown and the bus stop is just steps away . The breakfast offerings were excellent too with a good mix of local and western dishes and the manager kept checking if we wanted something which they did not have on the buffet , since I am a vegeterian . Very generous and kind ! The most wonderful thing was that they always had a tea coffee set up 24 hours in their restaurant with a choice of cookies , snacks and " nyonya"(local sweets) that were complimentary again . I was most impressed by their rooftop bar with its neon lights .

The entire team of Chulia is highly creative and keeps organising activities , parties etc for their guests to keep them engaged . This hotel was definitely one of the highlights of our 2 week trip to Malaysia ... I do wish them all the best

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank r0llingst0nes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChuliaMansion, Manager at Chulia Mansion, responded to this reviewResponded 27 August 2014

Dear r0llingst0nes (R.B.),

Hope you're enjoying your holidays in Malaysia and thank you again for choosing Chulia Mansion.
We appreciate your time spent writing us a good review.

Too bad you missed out on our Ice Bucket Challenge and don't forget to check out our Facebook page (Facebook.com/chuliamansion) for updates.

We will running more fun activities in the near future. We are actually running a Best Picture competition this Sunday. Be sure to check out the pictures then.

We hope to see you soon. From the team at Chulia Mansion, we thank you.


Thanks.
Fred

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Reviewed 24 August 2014 via mobile

We stayed in this hotel for one night. We had a good stay in a nice room with a large bed. We slept very good without any noise. The bathroom is clean but very small and there's no space to place your cosmetics near the sink.The rooftop bar is cosy to relax after a day in George town. I recommend this hotel!

Stayed: August 2014, travelled as a couple
Thank Hasna88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChuliaMansion, Manager at Chulia Mansion, responded to this reviewResponded 29 August 2014

Dear Hasna88,

Thank you for your comments and we are now assessing shelving options for the bathrooms. We understand that everyone is different and we are trying to cater to everyone's needs.

Thank you for letting us know how to be better.

Regards,
Fred

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Reviewed 23 August 2014

Just new and great service. Excellent and enthousiastic help from the wonderfull staff. Slept very nice under the snowwhite bedsheets. You can walk to great places from the hotel. A cheerfull and good value place to stay in Georgetown. Recomended !

Stayed: August 2014, travelled with family
1  Thank Joost d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChuliaMansion, Manager at Chulia Mansion, responded to this reviewResponded 25 August 2014

Dear Mr Joost,

Great to have you stayed with us and I hope your family enjoyed Georgetown and most of all the hospitality you received during your stay at Chulia Mansion. I'm glad that you enjoyed the Japanese restaurant I recommended your family for dinner. How did you find the restaurant I recommended in Batu Ferringhi?

Come back and see us soon. If you need prior arrangements next time you visit Georgetown, please let us know we will be glad to help.

Have a pleasant journey back home.

Fred

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chulia Mansion

Address: 413 Lebuh Chulia, George Town, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in George Town
Price Range: £27 - £58 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chulia Mansion 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
Chulia Mansion is located in the centre of Georgetown's heritage zone. Ranked consistently in the top 10 hotels in Georgetown and we believe in service at a personal level. We offer FREE Breakfasts and Complimentary DRINK at our rooftop bar with a view of Georgetown to kill. You also get 1kg of FREE laundry every night of your stay. Why don't you come and find out why we're the hotel that ROCKS in Georgetown. ... more   less 
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Also Known As:
Chulia Mansion Penang/George Town

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