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Ixora Hotel Penang
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Reviews (251)
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All reviewsshopping mallfree dinnerbusiness tripfast foodbig roomcomplimentary mini barnorth south highwayhotel lobbyvegetarian foodfree callssuperior roomroom was spacious and cleangood pointsair conditionervery nice hotelbuffet breakfastnice breakfast
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Reviewed 7 April 2012

We came here on Friday for the weekend. It's just a family trip to visit my brother. This is rather a new hotel and am quite impressed with it. It's really clean and bright and I hope the hotel maintains it that way. Nice cosy room. Room service/housekeeping is excellent. We get whatever we need in a jiffy. Brekky was good. Nice spread of food.

  • Stayed: April 2012, travelled with family
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2  Thank danem2808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

Its my second stay here. Situation has improved since the last time I was here. The room is spacious and tidy. The breakfast is sufficient. Location is well placed from the highways and the Bridge. The only downside is the gym is still in progress. I hope they can sort it out since I'll be returning here quite often in future for a biznez trip.

  • Stayed: February 2012
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Thank Kacman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

Good experience on this hotel but the breakfast buffet is a disaster during peak hour [8am~9am] as the tables are not cleaned fast enough and can't find a seat at all. Good rain-type hot shower, LCD tv but the channels are of bad selection, wired and wireless internet, nice bed but the pillows 100% too soft, coffee maker, safe but not working. Found that the plaster ceiling already have water leaking marks from the fire-sprinkler system. Need to rectify and do periodic maintenance or else after 2 years this hotel will be like a run-down.

Room Tip: all the rooms will have loud sound from the AC unit. should choose 3rd floor and above.
  • Stayed: March 2012, travelled on business
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1  Thank Poker_face521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

Bad experince. Room was good but not the toilet. Have a short stay. The Supervisor In-Charge did not want to entertain to our complaint. He rather hide himself behind the office door when we demanded from the front desk person to see him.

  • Stayed: February 2012
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3  Thank alquyub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IxoraHotel, Owner at Ixora Hotel Penang, responded to this reviewResponded 12 March 2012

Dear Sir / Madam,

Greetings from Ixora Hotel, very sorry to know that you had not been served well during your stay with us.

In order for me to trouble shoot further, kindly furnish me your room number and when did you check in and check out so that i can get to the bottom of this issue. Please email me winston.toh@ixorahotel.com

Thank you for your valuable feedback and looking forward to your reply soon.

Yours in hospitality
Winston Toh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2012

modern functional furniture, flat screen tv..... great bathroom with his and hers basins and quite luxurious rain type shower...well placed near shopping mall on the mainland side of penang.... walking distance to a couple of restaurants etc .... more orientated to the business visitor requiring good and functional facilities.... all works well, and yes yes yes, free internet either wired or wireless... average buffet type breakfast could be a little more inspiring but did the job..surprisingly no ironing facilities in the room.... parking for guests under building easily accessed...

Room Tip: no real advantage or dis advantages in any of the rooms
  • Stayed: February 2012, travelled on business
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6  Thank bfgstk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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