Stayed for 2 nights. Booked in KL. Deluxe Room with sea view not ready at 3.30pm. Went to town and came back at 5pm, room just completed housekeeping.
93 rooms in one floor on the 7th floor of a shopping complex. Reception staff not friendly, do not how to smile, poor spoken English at conversation. However, the female staff are better that the male staff wearing tie and blazers.
Lighting and bathroom ok but at bath, the was this very funny looking shower unit that has hand held with poor power of spray. Like mentioned by others who stayed there before me, the body and shoulder spray is not necessary. Yes, it took me until departure day (day three) to get used to the shower, which turn (two knobs with right and left turms for water spray and the other types of spray) hand held or body spray from the wall mounted unit. I have to wear spectacle to read the instructions but every time I turn the knobs, my glasses get sprayed wet.
The air conditioner was cold for a while but at the writing desk only, but throughout the night the bed area was not cold at all. I slept without a shirt on but I used the blanket. At around three in the morning, water started dripping to the floor. I was in need of sleep as I have to stand the whole day conducting a training (my job). So the night was a sleepless and horrible night.
The bed was ok but my head sank in all four of the pillows The double bed was made up of two single beds.
The second night, I was too tired to call for assistance, so I placed a used towel on the floor to collect water and prevent dripping noise. Again sleepless.
The wired wifi (lan cable provided) was fast. 4 of the 8 tv channels were clear, the other 4 snowy.
The view was good because the windows were to the knee level.
The bathroom supply was adequate including daily newspaper.
The housekeeping is a bit shoddy.especially when guests checked out late.
Facilities provided were ok except they don't have a coffee house. Only set breakfast was available at RM10.00. But I got a buffet spread of two types of fried noodles, coconut rice, fried chicken, fried eggs and fruits. Bread with a toaster in service, butter, jam and cofee and tea in all.
For that price, it is better than going out to look for breakfast.
There are four hotels of the same class just next door, right and left, with prices slightly higher but within reach, affordable. .
Just cross the road and there's wet market, fruit market and at nght 2 food markets by the sea. There's the Indonesean and Filpino markets. There is contraband on sale everywhere and illegal fags too.
At check out, I spoke to a "Manager on Duty" about my grouse and he agreed that in the past most guests complaint about the shower and air conditioner, yet it has been (5) five years and nothing has been done. If they do not buck up , nextdoor Klagen will swallow their first time guests like me. For a few Ringgit more, I'm game the next trip.
What do you game for:- price, quality or quantity ?
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