I stayed in this hotel for 4 nights from 14 to 18 February 2010 and it was a unique experience to say the least. Whilst I expected no frills accomodation, what I did not expect was a shower stall so small, my toiletries had to be hung in a plastic bag off shower tap.
Lobby : Cluttered and uninteresting with a mix of lobby furniture from the Gloria Jean's Coffee kiosk and from what looks like leftover dinner chairs from a closed down restaurant. The convenience store is well-stocked but draws more attention to it than the reception desk. A travel agent offers tours and transportation when needed.
Check in & staff: This process was extremely smooth and painless. Staff are friendly and competent. You can pay for 12hr or 24hr usage of air-conditioning (which I found a pain to do everytime the hours ran out), use of the very small television, towel and toiletries (requires a RM10 deposit on top of what you pay) and WiFI. The WiFi did not work so well in the rooms. We brought this up with the staff and they quickly refunded us. You are only given one key per room but you can request for an additional one for a fee.
Getting to the rooms: To access the rooms, one must pass the convenience store and out the door into the hallway leading to the mall and into a corridor which leads to the mall loos but also to the lifts up to the hotel rooms. The lift opens up to a non-descript lobby where "security" is a couple doors,possibly leading to the public parking area, boarded up with a single bar. I did not feel safe despite the promise of 24 hour security.
Rooms: The room I stayed in was spartan with only a queen sized bed, poorly hung, less than 17 inch LCD TV (only shows 3 local channels), 1 side table, and a fold out table for laptops. There is a small rack with 4 hangers for use hung in the corner of the room just above the solo side table. The room feels claustrophobic and felt even more so when i discovered that behind the curtains was a window which looked out to a dark dingy corridor. I never looked out again and prayed for safety.
There is no proper place to put your luggage so the already minimal floor space will have to be used for that purpose. The bed is suitably comfortable with only 2 pillows provided. A ceiling fan can be used instead of opting for air conditioning. However, the lack of windows to fresh air negates the use of just the ceiling fan and air conditioning is a necessity for ventilation. The bathroom is small and the shower stall has soap scum which is badly in need of scrubbing off.
Needless to say,unlike what was promised, it was not a five star experience on a 1 star price. I would not stay in this hotel or any of the Tune hotel chains again. Its a great idea but very poorly executed. I would much rather go for another lesser known, lesser hyped budget accommodation, where everything is paid for upfront and I know exactly what I'm getting myself into.
- Official Description (provided by the hotel):
- Located within East Malaysia's largest lifestyle mall and en-route to Mount Kinabalu - Borneo's highest peak, this select service hotel offers the basic essentials to guests looking for a good night's sleep and a place to re-energize - 5-star beds, heated power showers, clean rooms and 24-hour security. Customize your stay with add-on extras like in-room air-conditioning and wireless internet access. Book online early for best rates, always. ... more less
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- Also Known As:
- Tune Hotels .Com - 1borneo, Kota Kinabalu Hotel Kota Kinabalu
- Tune Hotel Com