Stayed here in a group after some of us climbed Mt Kinabalu. It was a great change from our earlier hotel at Perkasa and at check in we were very happy as by comparison it was a great improvement.
This hotel is conveniently located next to the One Borneo shopping mall which is one of the biggest malls in Borneo.
THe rooms were comfortable but the workmanship is not great. The shower stall in 2 of the 6 rooms we booked flooded because the floor traps were blocked and the water drainage was not good. The soap holder in the shower stall was not secure and could do a 360 degree turn which means you could put anything on it. There was no shelvin in the shower to put your shampoo, etc. The sink was the bowl shape type that tended to spill over when you wash your face.
The spa in the hotel was run independently and service was not very good. We booked our massages and yet when we turned up they did not have enough masseuse as they had committed them to other customers.
Otherwise the hotel was comforable, service was good and polite. Generally a good stay.
- Official Description (provided by the hotel):
- Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more less
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- Also Known As:
- Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
- Accor Kota Kinabalu
- Kota Kinabalu Novotel