We have stayed in Novotel KK a few times over the past few years and we have always enjoyed our stay (previously reviewed in Dec 2011). On our last visit, we noted that this hotel was starting to fall into disrepair. The results of rushed finishing works during the construction of the hotel can now be clearly seen. The most serious issue encountered was the 'peeling' bathtub, it was literally peeling off! Not a very pleasant experience for the user...and not a standard expected from an Accor group hotel.
The housekeeping team of young men was however doing a good job of cleaning, and providing amenities and linen when requested. Service from them was excellent and deserves a special mention.
- Official Description (provided by the hotel):
- Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more less
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- Also Known As:
- Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
- Accor Kota Kinabalu
- Kota Kinabalu Novotel