I couldn't believe an international chain would failed its own standards so drastically. The room was so basic... so much space for furniture you could see they had intended to put in but didn't. Loose light-fittings, things falling apart without being fixed, poorly lit rooms, but most of all, absence of guest service and attentive-ness. Don't stay here if you've a choice.
- Official Description (provided by the hotel):
- Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
- Accor Kota Kinabalu
- Kota Kinabalu Novotel