We booked a premier suite with club lounge access because we were hoping for a nice weekend break - we felt shortchanged. The suite was spacious but the layout didn't make sense! I'd rather have a smaller room that's well designed, than a very spacious room that's confusing, and where nothing's where you need them to be. The lounge access had little added value, and paled in comparison to club lounge features of other hotels. The breakfast buffet was unremarkable - the Nasi Lemak to-go for sale for only 3RM at the hotel lobby is probably more satisfying (and more value for money), and I suspect the coffee there would be much better than the watery stuff they served at breakfast. Oh, and other rooms got newspapers -and we didn't. It was demoralizing to walk past rooms with papers on their doors, and I had to call for ours - and the same mistake happened again the next two mornings! The pool wasn't inviting, I wanted to go for a swim but changed my mind when I saw the pool. The only upside: the hotel is connected to 1Borneo. Downside: it's far from everything else.
- Official Description (provided by the hotel):
- Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more less
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- Also Known As:
- Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
- Accor Kota Kinabalu
- Kota Kinabalu Novotel