We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice new room”
Review of The Klagan Regency

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Klagan Regency
Ranked #55 of 92 Hotels in Kota Kinabalu
travelchoc
Level 2 Contributor
2 reviews
“Nice new room”
Reviewed 7 August 2009

Nice rooms except for bathrooms which flood terribly. Location is away from city centre, only good if you come down from MT k mountain and departing the next day. 1 Borneo has modern shopping centre but nothing much to buy, mainly the branded things which are not cheap. Hotel lobby also has free use of computers with internet connection

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelchoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

838 reviews from our community

Traveller rating
    185
    289
    210
    94
    60
See reviews for
205
194
55
113
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level 6 Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 29 July 2009

I stayed at this hotel for 8 nights/9 days mid-July. Room was very spacious and clean with a modern design. Upon check-in, we received a "welcome drink and dessert".
I also like the fact that free internet is provided and right next door is a massive mall which I went practically every day. Location was not an issue as we had full use of a car.

On the downside, I found the housekeeping service to be inconsistent. Sometimes they will leave an extra roll of toilet paper, sometimes not. There were 3 of us staying in the room. You would think it would be obvious to leave us 3 sets of towels (we had 2 twin beds plus a roll-away bed) but I guess not. Plus, most hotels will restock basic anemities like shampoo & shower gel daily but they only did that once during our entire stay. I also noticed they did not clean the floors in our room or if they did, they didn't do a very good job.

However, the positives outweighs the negatives and would stay here again in the future.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PiperToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kuala lumpur
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2009

The hotel is very clean and modern. The location is in fact very strategic as it is only less than 10 km from Kota Kinabalu but if you plan to go to Kinabalu Park, Novotel is a good place to stay as it is on the way to that place. If you love shopping, the Novotel is your choice as it is next to the largest shopping mall in KK i.e. 1 Borneo.

The hotel room is clean and spotless with moden design. It comes with 32 inches LCD tv and a DVD player. I booked a standrd room for 4 nights and was upgraded to deluxe room upon check in.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nizberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kota Kinabalu hotels
0.1 mi away
Grand Borneo Hotel
Grand Borneo Hotel
#65 of 92 in Kota Kinabalu
362 reviews
5.5 mi away
The Klagan Hotel
The Klagan Hotel
#13 of 92 in Kota Kinabalu
313 reviews
5.2 mi away
Dreamtel Kota Kinabalu
Dreamtel Kota Kinabalu
#11 of 92 in Kota Kinabalu
445 reviews
Show Prices
Show Prices
Show Prices
5.6 mi away
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
#36 of 92 in Kota Kinabalu
236 reviews
6.1 mi away
Ming Garden Hotel & Residences
Ming Garden Hotel & Residences
#18 of 92 in Kota Kinabalu
433 reviews
5.0 mi away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#6 of 92 in Kota Kinabalu
1,415 reviews
Show Prices
Show Prices
Show Prices

Been to The Klagan Regency? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Klagan Regency

Property: The Klagan Regency
Address: Tb-00-01 | 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia (Formerly 1 Borneo Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Klagan Regency 3.5*
Number of rooms: 269
Official Description (provided by the hotel):
Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Ctrip TA, TripOnline SA, Priceline, 5viajes2012 S.L., getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your The Klagan Regency reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
Accor Kota Kinabalu
Kota Kinabalu Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing