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“Best Hotel” 5 of 5 bubbles
Review of The Klagan Regency

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The Klagan Regency
Ranked #58 of 91 Hotels in Kota Kinabalu
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834 reviews from our community

Traveller rating
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    60
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
dubai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 January 2010

This hotel is not a 4 star. Food very average, quality of the building work of the hotel is terrible, and the location is on a main road 10k's from the town and away from resorts. Its cheap enough but its a 3 star hotel, not four. The gym was pathetic and most of the swimming pool is covered. The plus is its next to the largest mall in Borneo, where we had some excellent local food. For clothes and things, it wasn't any cheaper than where we live (Dubai).

  • Stayed December 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank souto1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
69 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 4 January 2010

My wife and I were in KK over the Xmas weekend and this was our 2nd time in Novotel. During our previous trips to KK, we stayed in other hotels which had ridiculously pricy rates.

Few minor things have changed since our 1st time stay. The toiletry set is not so complete anymore and they no longer provided bathroom slippers. However they have done some minor changes at the bathtub to prevent water splashing out but has not solved the problem 100% although it is an improvement.

The room rates are still maintained from last year and the level of service at the front desk and bellhop was more than adequate. They have a range of satellite tv channels in the room and the mattress was nice and firm. The design of the room and bathroom did not make it feel cramp. We absolutely loved the rainfall shower design.
Also coffee/tea and bottled water are refilled daily. As our room was on a promotional rate, we did not take breakfast in the cafe which was an additional RM32/- per person.

We were connected in the room thru a network cable or wireless connection which were foc. However, should you not carry a laptop, they provide state-of -the-art PCs downstairs for half hour free usage for hotel guests.

Although the location is away from town, everything you require from restaurants to supermarkets to banks to cinemas can be found at 1Borneo shopping mall next door. There is an hourly free shuttle bus service for guests to and from KK city that saved us the 25ringgit taxi fare.

Whether for business or leisure, we will stay here again the next time we visit Sabah.

  • Stayed December 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Trin17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Klagan Regency

Property: The Klagan Regency
Address: Tb-00-01 | 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia (Formerly 1 Borneo Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Klagan Regency 3.5*
Number of rooms: 269
Official Description (provided by the hotel):
Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more   less 
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Also Known As:
Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
Accor Kota Kinabalu
Kota Kinabalu Novotel

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