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“Great holiday” 4 of 5 bubbles
Review of Tuaran Beach Resort

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Tuaran Beach Resort
Ranked #59 of 91 Hotels in Kota Kinabalu
East Anglia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great holiday”
4 of 5 bubbles Reviewed 7 January 2011

We visited this hotel in November/December and found it to be great.The staff were really friendly and helpful.Mathilda the rep was excellent and could not do enough for us.Its Sagas loss that she has now moved on.We did have a few problems with the water supply but they were fixed promptly.The rooms were kept very clean.We found the food was excellent and varied.The included trips were very good.The downside was the approach road to the hotel which was unmade and full of potholes.After a long trip from the nearest town it was the last thing you wanted. Nevertheless an excellent holiday.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank knockems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 reviews from our community

Traveller rating
    4
    11
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    4
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Brisbane, Australia
1 review
3 of 5 bubbles Reviewed 16 December 2010

Our family of 5 just spent 5 days at Tuaran Beach Resort and had a fantastic time. This is a decidedly 3 star resort but has many things to offer. Firstly, the beach was just outside the door of our 3 bedroom villa which our kids took full advantage of. The pool was beautifully kept, the food was of a good standard particularly the local dishes. Prescilla the guest liaison officer was first class and all the tours arranged both by her and our travel agent at home were well organised, on time, great fun and good value. Tuaran is not very close to Kota Kinabalu but we found that the transport organised by the resort to be efficient. One downside is the road into the resort itself which is a bit of a goat track. Overall, a good value family holiday destination.

  • Stayed November 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Siboney444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 19 August 2010

I recently stayed here aug 2010 with my partner. We booked 6 days and left after 2 days here is why.....

1) We where told it was 45mins away - Its more like an hour!
2) You have to book the shuttle bus 24 hours in advance and before 5pm so if like us you get there after 5pm on sat and want to go to the city for a few drinks you cant because you did not book 24 hours in advance and you cant do anything on the sunday either because its too late to book that either. Even though it says on their website you can book within a couple of hours!
3) Taxis needs to be booked 2 hours in advance. 100RM one way to city. 15RM one way using their shuttle bus.
4) They only seem to have 1 bus which holds about 10 people but the resort has about 100rooms so if like us you book late but within the time if all the seats are taken then you cant go!
5) Cant stay longer than 9pm in the city if getting the shuttle back as thats the last time of the shuttle from the city.
6) They have a man made beach about 50meters long. The only way to access the rest of the real beach is to either go through the sea of jump a fence which we had to do as the water level was too high to go through the sea.
7) Internet is very very poor there and hardly worked and the staff had no clue how to fix it, luckily I work with computers and was able to fix it once!
8) NO Amenities - only one little shop in the resort. Nearest shop is 30mins drive away.
9) No money exchange or cashpoint around so if you want to book a tour and have no cash - tough luck!
10) Its 10RM to hire the bicycles for 1 hours but there is no where to go ridding! Joke!!

We wasted 3 days there and left on the 3rd day and enjoyed the hotel's and islands in the city! We where sooo happy we left. If you want to see the city or other island don't go here!!

  • Stayed August 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank rn5aq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kota Kinabalu hotels

melborne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 July 2010

Tuaran Beach Resort is very give the fantastic experience through their services and the staff that definitely very friendly and helpful..

  • Stayed June 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cintha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brisbane
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 June 2010

In November of last year my partner and myself organised a trip for 26 friends all couples to Kota Kinabulu and stayed at the Tauran Beach Resort for six nights our group love the Hotel and friendly Staff, Ronnie and Pracilla where great help. It is one of the best 3 star hotel ive stayed in and ios good value

  • Stayed April 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tomlookgood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 28 May 2010

This hotel wasa basic 3 star set on the beach, the pool area was small and had there been more people there it would have been difficult to find a sun lounger. However the level of cleanliness and the service from the staff was 5 star. There was a good choice of food although breakfast was a bit disappointing. The hotel was quite isolated and the approach road was apalling! so we went on a couple of organised trips but the rest of the time we just chilled. The holiday was with Saga and I have to say they were excellent, very organised and always had a rep on site who was happy to be of service.

  • Stayed March 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NanuBucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 24 April 2010

Like others, having read earlier reviews, we were hesitant about the hotel, but in the event our concerns were unfounded.

We travelled with SAGA and found the organisation very good. The journey to/from Kota Kinabalu is long and tiring, but the provision of a day room at the Sheraton in Brunei was most welcome. The local representatives Melanie and Gilbert were both knowledgeable and very helpful. In the two weeks we were there we don't recall them not being around if we needed them (which we didn't!).

The hotel will not win any awards for its food, but having said that there was plenty of choice and what we had was good; a mixture of Malay and western food. The pizza's in the pool bar at lunchtime were great. The hotel's biggest asset was the staff; always smiling. always friendly, always very attentive. It is the only hotel we have stayed at where, when we were leaving, all the staff gathered in reception to say goodbye. You could tell this was genuine sentiment and not a management directive.

Our room was very comfortable with excellent air conditioning. We had a TV with BBC World, a fridge and tea making facilities - fresh milk was available from the main restaurant. Every morning we were left two bottles of water, which were replenished as necessary when housekeeping came back in the evening to turn down the beds.

We tended to sit on the beach where we had the benefit of a cool breeze, but the pool area was also nice to sit around. We walked down the beach in both directions - an hour out and back each time -other than other guests doing the same walk we saw no-one apart from a couple of lads fishing in the sea and some horses.

The hotel is quite remote and this makes it a great place to relax; there is certainly no heavy night life, just a duo singing most nights who were very nice to listen to. The hotel provides a shuttle bus into Kota Kinabalu several times a day, another into Tuaran Village and one on Sundays to the local horse racing course. With the included SAGA tours there were only five days out of the two weeks that we did not have something planned for at least part of the day. If you are a bird watcher then remember to take some binoculars.

The hotel has no money changing facilities to change some at the airport on the way in. It does have free WIFI in reception which we used to talk to our family over the internet regularly.

We didn't make the trip to Sepilok to see the Orang-utans as it would have been a very long day and quite expensive. Instead Melanie organised for us to go a neighbouring hotel, the Rasa Ria, which has its own small Oran tang sanctuary attached to Sepilok. It was brilliant; we saw more Oran-utans than those that actually made the long trip to Sepilok!

In summary we had a great time. The hotel is quiet and basic; more three star than five star. The food will not get any Michelin stars, but is more than adequate with lots of choice. There is plenty to see and do from the hotel if you are prepared to make the effort. The staff are fantastic. We would (and probably will) go again.

  • Stayed March 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sue_Paul_Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tuaran Beach Resort

Property: Tuaran Beach Resort
Address: Off Jln Pantai Dalit, Jalan Sabandar | PO Box 242,Tuaran, Kota Kinabalu 89208, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Spa
Hotel Style:
#9 Spa Hotel in Kota Kinabalu
Hotel Class:2.5 star — Tuaran Beach Resort 2.5*
Number of rooms: 115
Also Known As:
Tuaran Beach Hotel Kota Kinabalu

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