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Courtyard Hotel @ 1Borneo
Ranked #78 of 91 Hotels in Kota Kinabalu
Reviewed 28 November 2013

Wow, what an awful place...where to start...a courtyard room means absolutely nothing...it means a tiny room with no windows in the middle of a large complex. The carpets in the hallway are dingy and old. The room has very little amenities, no fridge, no internet (well cable for those very old computers that actually take them). The bathroom was clean but not very well appointed. We had to rent a kettle. There was water and the beds were comfy, but the room was so tiny and not very fun. The TV was a nice size but they quality of the TV (shows) was poor. I would not go there again. Oh, the food was hideous...they should condemn the kitchen...scary!

Room Tip: Make sure you ASK if there the room has a window....it most likely does not!
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  • Stayed: November 2013, travelled with family
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3  Thank Immune01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 November 2013

At first, I just try to ignore all the previous review but end up, I'm the one who regret.
The only good point about this hotel was about it's breakfast, the other was just ordinary and some were very disapointing.

1. There is no parking provided. You need to pay RM10 (per entry) to park in the designated area provided by hotel, or you need to park in 1Borneo which their staff was not able to tell you the rate.
2. Damn slow reception service during check in and check out, and even to pay RM10 for parking.
3. Room was served with iron, ironing board and hair dryer, but without kettle?
4. The traffic to this area was vert bad. Don't waste your time on the road.

  • Stayed: November 2013, travelled with family
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2  Thank Norsafiq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

It's such a shame that the hotel did not have their own free parking. At nights I would just have to wait outside in the car until 10pm (which is when the parking attendants officially get off work) to park my car. They have a small area located for parking right in front of the hotel, but it is chargeable!! It my first ever time experiencing such rip off as the parking rates are really out of the ordinary. There was one night after 10pm I was really upset as there was a perfectly good parking lot available but the arrogant valet person said it was already "reserved" by a so-called VIP. I immediately asked the reception to call the manager of the hotel which specifically said GIVE that lot to me as it is strictly a FIRST COME FIRST SERVE basis! But the valet person refused! I was at that point shocked beyond words as to who is the REAL person managing the hotel. Eventually, we did get a spot although I had to ask first. When he very well knew I was already in need of one.

The rooms were small but clean however, lack of lighting made it look dark. Our so-called window was facing a wall sort of like a dark alley with barely any sunlight. Not for the claustrophobic.

The rooms well, its clean and included all the basic necessities. However, housekeeping DID NOT clean our room and did not replenish our water even after placing the door sign.

Morning breakfast was great for all four nights. There was a nice variety every morning. The people working at the lounge during the mornings are extremely helpful and friendly especially the omelette making guys.

Check-in/Check-out was a breeze. Roughly 10 minutes. Dandy.

Room Tip: Take a taxi there. It may as well be cheaper. Ask for rooms which has a WINDOW with a REAL VIEW...
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  • Stayed: October 2013, travelled as a couple
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2  Thank Columbus808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

The check in service was good,a very helpfull staff.on 21st.September 2013 I was dealing with Pachara on lost and found item(certificate Kinabalu Park).I would like to thank Pachara for being very helpfull.

  • Stayed: September 2013, travelled with friends
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5  Thank Bannister Ngumb... N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

This trip was made as part of a bigger group package, and I think the service was pretty good. The check in was OK, as we were a family and needed one more bed in the room which arrived promptly upon us reaching the room.

The beds were comfortable, and my 2 year old enjoyed it very much! Easy access from the lobby and very quick to get to the room once he got fussy!

The breakfast was pretty average, and could be done better, but with many food choices only a short walk away in the shopping mall, it is very convenient.

I think at the end, the value of the hotel was there. The staff were helpful, giving options and suggestions for us. Very much appreciated.

  • Stayed: September 2013, travelled with family
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1  Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

Booked this hotel since it was by Marriott and near to my project site. turns out it was waay off.

location was easy to find since it was located at 1 borneo.
checkin was not so smooth, only 1 key is provided per room.
they accept AMEX, with 2.5% surcharge.
only 1 elevator is located at the lobby
hallway was dirty and dark.
room was so small. Luckily my kiblah(praying direction) was straight, any other angle will need me to find other space.
bathroom was small, the door opening was 3 feet. water pressure is bad.
breakfast is worst, few bites of fried noodle before i headed to Starbucks nearby
i booked for 4 nights. checked out the next day to another hotel nearby (N0\/073|)

  • Stayed: September 2013, travelled on business
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2  Thank Abg Abd Rasyid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013 via mobile

I have stayed at courtyard right after grand borneo (needed to change hotels due to the former being fully booked for an extended stay) and what a huge difference it was. It was like going from good to mediocre. The room (we got the standard room) was decent overall (with visible peeling of wallpaper here & there) but what disappointed me most was the fact that the room does not have an electric kettle to be used. I mean, isn't that standard in hotels nowadays? An for some reason the queen bed was a bit to small for me (and that's saying a lot cuz i'm only 5'4") On the plus side, they're generous enough to give a free (basic) breakfast. Parking spaces are also more than grand borneo can provide but still not enough

  • Stayed: August 2013
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2  Thank amoichoty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Hotel @ 1Borneo

Address: G-800 1 Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #78 of 91 Hotels in Kota Kinabalu
Price Range: £22 - £31 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Hotel @ 1Borneo 3*
Number of rooms: 151
Official Description (provided by the hotel):
Whether for business or leisure, COURTYARD HOTEL @ 1 Borneo is designed to cater to your needs. For businessmen and corporate executives, we have our Deluxe Executive room with free in-room wired Internet Broadband services and complimentary WIFI in Courtyard lobby and Elusion Café. For leisure shoppers or tourists, we have different grades and sizes of rooms to cater to budget travels, families and tourists travelling in group or FIT. ... more   less 
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