We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good price”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Cititel Express Kota Kinabalu
Ranked #20 of 92 Hotels in Kota Kinabalu
Reviewed 30 November 2011

I booked this hotel through the hotel website and stayed here 3 nights. One night in a single room as a layover to Sandakan and then two nights in a double room. Although quite small, the room was sufficient. It was clean, but had little room to place luggage off the ground. There is a cabinet where I was able to set my luggage and very small table/ledge, that could barely fit anything, this is where the phone, hair dryer and mugs are stored.

Something that I was not familiar with in Malaysia is the tendency for hotels to list wifi as an amenity in every room except it does not necessarily mean it is included in the price of the room. It was a minimal charge, however, I did feel tricked. I guess this is something that gets lost in translation when viewing the website. I suppose they didn't claim that it was included, but I was under the impression that it was.

Overall the service was good. The room was clean and provided a good place to sleep. There is a food centre next door, a small convenience store, and a drug store (although I rarely saw it open), there was a restaurant that is a self serve cafeteria style which I found convenient for breakfast, but in my experience, there isn't much open late at night. As well it is quite close to the harbour front where there is a lot to explore.

This hotel had new furnishings, was clean and had a comfortable bed and met my minimal needs.

  • Stayed: November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank peachtree1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (542)
Traveller rating
Traveller type
Time of year
Language
  • More languages

334 - 340 of 542 reviews

Reviewed 30 November 2011

The hotel is centrally located and easy access to the major shopping complex and touristic area in town. The room are far too small, if you have big luggage to put on the floor, you would hardly move around in the room. Limited hotel facilities! However, for those business or single travellers, this hotel still can be consider BUT not for honeymooners.
Price tag is reasonable and hotel staffs are friendly.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank kwok4303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2011

Probably the best deal in town. It's a decent basic budget hotel, RM102 per night for single room. Outlook smart modern tall colourful and can be seen at a distance. Yes, the room is rather small, yet, to me, it's already spacious as compared with that I saw in London/Brussels which is a joke. The toilet room and shower cubicle is spacious. Shower head big and water strong. It provides towels, shower cap, soap, and 3-in-1 cleaning gel for shampoo, conditioner and shower gel. Room clean, bed comfy, things used are of good quality with brand eg TV is Sharp, toilet is Toto. There are 10 channels including one radio channel, some are interesting like Discovery. Air con is silent and well functioning. There are also safe deposit box, hair dryer, cups.

Location wise. 5 mins walk to evening food stalls in Sedco Square. There you can have good quality of seafood for which Kota Kinabalu is famous. But personally I will not advise you to dine there as it's very pricey, targeting at tourists. Instead, as advised by locals, you'd better go to the seafood restaurant called "Welcome" inside "Star City North" which is a shopping complex just next to this hotel. 5 mins walk from this hotel will get to a night market, 10 mins to the Sunday Market which only opens on every morning of Sunday along Gaya Street. These markets are not exciting or interesting to me though. They sell clothings, bags, acessories, the usual stuff.

For the downside, doors have to be closed quite forcefully and so sometimes I heard the banging sound from others. This could wake me up. Staff's English is not good and communication can be a problem.

I have spent one and a half day to walk around the city centre of Kota Kinabalu and did see quite many other hotels which are dated, dingy, depressing, or else at the other end like Meridien or Jesselton which prices are x times that of this hotel. Cititel Express, I think it's the best deal in town.

  • Stayed: November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MissHK2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2011

i stayed in this hotel before and was satisfied with it,so for this 3rd time in sabah,i chose to bring my parents here and they were also satisfied with this hotel.it has all the facilities needed in the room, comfortable beds and spacious room.the location is also strategic.you can easily get to the philippine market,jesselton point and other nearby places.

  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank beckynica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2011

We had a 4-night stay at Cititel Kota Kinabalu. Compact, clean & convenient.

I hope the staff would be trained to speak proper English.

I couldn't understand why there is no 2-single-bed room with windows available at this hotel. My friend and I (two guys) gotta squeeze in a queen-size bed evey night! :-(

  • Stayed: July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

The room itself is clean & comes with a nice bed for the night. A TV with limited channels is provided as well. Bathroom is ok. Only problem is the room is too small. It is only good for 1 or 2 nights stay.

Room Tip: One good thing is you can add on extra hours for late check out if you need it
See more room tips
  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank scianray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2011

We were in Kota Kinabalu for a 4 day escape from KL. This was out first visit and we wanted a base that would be handy to the waterfront. Cititel was ideal, a very good location. Very clean with plenty of local eating options nearby, including a reasonable restaurant on site. The staff were very helpful, giving good advice, arranging a rental car for us, providing us with umbrellas when it rained and dealing with faxing that we found we needed to do. The room was small but clean and well maintained. As a base and a place to return to sleep this was ideal.

Room Tip: Rooms looking towards the water were good.
See more room tips
  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank whowesit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kota Kinabalu hotels
0.2 mi away
Hotel Shangri-La Kota Kinabalu
Hotel Shangri-La Kota Kinabalu
#15 of 92 in Kota Kinabalu
484 reviews
0.3 mi away
The Klagan Hotel
The Klagan Hotel
#14 of 92 in Kota Kinabalu
341 reviews
0.4 mi away
Dreamtel Kota Kinabalu
Dreamtel Kota Kinabalu
#11 of 92 in Kota Kinabalu
488 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel Sixty3
Hotel Sixty3
#1 of 92 in Kota Kinabalu
745 reviews
0.9 mi away
Hotel Eden54
Hotel Eden54
#3 of 92 in Kota Kinabalu
1,206 reviews
0.5 mi away
Horizon Hotel
Horizon Hotel
#9 of 92 in Kota Kinabalu
854 reviews
Show Prices
Show Prices
Show Prices

Been to Cititel Express Kota Kinabalu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cititel Express Kota Kinabalu

Address: No. 1 Jalan Singgah Mata | Asia City, Kota Kinabalu 88000, Malaysia
Phone Number:
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Kota Kinabalu
Price Range: £25 - £40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Number of rooms: 275
Official Description (provided by the hotel):
Cititel Express Kota Kinabalu, a 100% Smoke-Free Hotel since 1 November 2017, offering 275 guestrooms with all the essential amenities for a refreshing experience with great value. Guestrooms are cosy with eclectic mix of stylish feature wall, anchored along efficiency with essential amenities such as Wi-Fi (inclusive of all public areas), LCD TV with satellite channels, electronic safe and power shower. Each guest floor from Level 1 to Level 11 offers common ironing room and hot & cold water dispenser. Located strategically in the heart of the city within Asia City complex, a mere 10-minute drive from the airport and walking distance to several local shopping centres, the hotel operates on the philosophy of “Smart, Clean, Simple”, offering a different dimension of accommodation to the business and leisure travelers – simplicity with a value-focus experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Agoda, Travel Republic (UK), Expedia, TripOnline SA, HotelsClick, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Cititel Express Kota Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing