I booked this hotel through the hotel website and stayed here 3 nights. One night in a single room as a layover to Sandakan and then two nights in a double room. Although quite small, the room was sufficient. It was clean, but had little room to place luggage off the ground. There is a cabinet where I was able to set my luggage and very small table/ledge, that could barely fit anything, this is where the phone, hair dryer and mugs are stored.
Something that I was not familiar with in Malaysia is the tendency for hotels to list wifi as an amenity in every room except it does not necessarily mean it is included in the price of the room. It was a minimal charge, however, I did feel tricked. I guess this is something that gets lost in translation when viewing the website. I suppose they didn't claim that it was included, but I was under the impression that it was.
Overall the service was good. The room was clean and provided a good place to sleep. There is a food centre next door, a small convenience store, and a drug store (although I rarely saw it open), there was a restaurant that is a self serve cafeteria style which I found convenient for breakfast, but in my experience, there isn't much open late at night. As well it is quite close to the harbour front where there is a lot to explore.
This hotel had new furnishings, was clean and had a comfortable bed and met my minimal needs.
- Official Description (provided by the hotel):
- Cititel Express Kota Kinabalu, a 100% Smoke-Free Hotel since 1 November 2017, offering 275 guestrooms with all the essential amenities for a refreshing experience with great value. Guestrooms are cosy with eclectic mix of stylish feature wall, anchored along efficiency with essential amenities such as Wi-Fi (inclusive of all public areas), LCD TV with satellite channels, electronic safe and power shower. Each guest floor from Level 1 to Level 11 offers common ironing room and hot & cold water dispenser. Located strategically in the heart of the city within Asia City complex, a mere 10-minute drive from the airport and walking distance to several local shopping centres, the hotel operates on the philosophy of “Smart, Clean, Simple”, offering a different dimension of accommodation to the business and leisure travelers – simplicity with a value-focus experience. ... more less
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- Also Known As:
- Cititel Express Kota Kinabalu Hotel Kota Kinabalu