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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$106/night.

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Reviews (553)
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All reviewswater dispenserwalking distanceseafoodsingle roomlcd tvironing boardshort staygaya streetstandard roomhotel is situatedeasy accesssea viewstrategic locationkotakkeaterieswaterfront
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16 - 21 of 553 reviews
Reviewed 26 June 2017 via mobile

Good service, small but clean room. Not much to comment but its a fairly good hotel but the location is quite far from the busy Gaya Street which is the centre or tourist attraction. Stay here for 1 night during my transit from Labuan to Miri.

Stayed: June 2017, travelled on business
Thank Leslley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

Came here for 5 nights for work & business. Easy Grab/Uber from the airport costed about RM10. Hotel is surrounded with plenty of eateries especially really good seafood joints. There is one to left of the hotel which serves really fresh seafood straight from the tank. Room is small but most importantly clean & comfortable. Was on the 4th floor which was undergoing renovation at that time. The noise from the reno can be defeaning at time especially in the morning. Staffs are efficient and friendly. Great for short stay or working visit

Stayed: April 2017, travelled on business
Thank serumz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2017

The hotel service was good and the adequate facilities provided in the hotel. 10 min walk to the morning market on every Sunday. However, there was no mini fridge provided in the room. Overall, it was a good experience.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Viki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this reviewResponded 25 June 2017

Dear valued guest,

Thank you for your feedback. We are delighted to read that our Hotel product and services have met your expectation.

We look forward to welcoming your return in the near future.

Regards,
Sherry Yee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017

I have stayed in other hotels around KK and so, for the first time I decided to stay in the city centre. The hotel recently was refurbished and things are new. But what surprised me was the space - terribly small. Only good for sleeping. I asked for a twin bed with windows. The twin beds were placed side-by-side without any space at the sides of the bed. That being said, the staff were friendly and helpful.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Steven_Teo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2017 via mobile

Good position and good comfort.
Receptionists and hotel personnel have been always kind and ready in order to resolve our needs.
The room was little but comfortable, with a huge window, air conditioned, lcd tv and a very good bathroom with a glassdoor shower.
The price was in the average for that area

Stayed: May 2017, travelled as a couple
1  Thank Matte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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