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“The human touch is what counts….”
Review of Hotel Eden54

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Hotel Eden54
Ranked #2 of 92 Hotels in Kota Kinabalu
Certificate of Excellence
Europe
Level 6 Contributor
295 reviews
276 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
“The human touch is what counts….”
Reviewed 14 November 2012

The reception staff makes the difference in this place. So friendly, so service oriented with many good tips. We enjoyed every minute staying here. Room was only rather small, internet worked well in the room and there is a fridge available for joint use. Hotel Eden 54 is a 15 minutes drive located from the airport in Gaya Street, a charming, tree-lined street with hotels, Chinese medicine shops, tourist information, local restaurants, banks, law offices, etc. One of the main shopping centre is one block away and around the corner you find a fantastic supermarket (with good wines). We enjoyed walking to Signal hill (view point), looking around at the evening barbecues at the sea side, the market and the Sedco food complex (where fresh sea food in water basins is offered ready to be prepared but do not forget to negotiate first). Hotel Eden 54 offers a excellent price/quality combi. Highly recommended.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAEMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Kota Kinabalu, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 November 2012

We stayed here a couple of nights. Rooms are very good value for money. Location is perfect, everything in the city is within walking distance. Staff is exceptionally friendly and helpful. They will make your stay one worthwhile. Don't forget to ask ling ling about the tours, she will arrange everything perfectly.

Room Tip: Rooms with windoweferred
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Stayed November 2012, travelled as a couple
Helpful?
1 Thank frans p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 November 2012

We stay a night after we back from mount kinabalu. I get a 2 single bedroom, just nice for 2 ppl. Room is clean, bed was so comfortable and got free wifi.

This hotel is near to jesselton jetty just walking distance.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lo_JM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 November 2012

No wonder this place has got great reviews. Stayed here for 3 nights and the location is excellent, right in the centre and appears well known by locals, taxi drivers etc. Very good value for money, very safe, secure. Rooms fairly small (you don't need a large room anyway) but very clean with all modern facilities. Found wifi a bit slow but I put this down to the hotel probably being full and many guests using it. Main thing though is the staff. Chee Ling Ling is extremely helpful and goes way beyond the call of duty. She helped us plan 5 days of our trip at another couple of locations and was always on hand to help us out and I couldn't thank her enough. The entire place is immaculate and from the moment you step in you can tell they take a lot of pride in the place. Thanks so much for a great stay.

Room Tip: I booked a few days ahead but due to this place being so popular could only get a room without a win...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank graham07930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 November 2012

We stayed here for two nights, before and after climbing Mt Kinabalu. For the price we paid, I was expecting something fairly basic but was pleasantly surprised upon arrival - it is more like a small hotel than a budget guesthouse. The room was spotlessly clean with crisp white bed linen, plump pillows and decent towels, with a flat screen tv, bottled water and fresh flowers for that extra but of comfort. The first room we had was small with no window, but it was perfectly comfortable. Bathroom was imacculate, good water pressure and hot water. The second room we had was a king studio, with a window looking out onto Gaya Street that offered the same level of cleanliness but with good natural light. The perfect place to collapse after climbing the mountain!
Apart from the quality furnishings, professional appearance and attention to detail, the staff are definitely the stand-out feature of this hotel - Ling Ling, the Front Office Supervisor, was particularly welcoming and helpful, explaining how to get to Kinabalu park and arranging transport for us to the airport when we left. We were able to leave our backpacks at the hotel while we were away in Kinabalu Park, and returned a day later to find the bags already placed in our (different) room, for no extra charge.
The only reason I couldn't give them full marks was a complaint my boyfriend had about the admittedly noisy air filter in the first room - because there is no window, you have to keep it on during the night and if you are a light sleeper, this can be a bit of a problem. Otherwise, I would highly recommend this place for people looking to stay a few nights in Kinabalu for a reasonable price.

Room Tip: Try to book a room with a window to avoid the noisy air filters in the windowless rooms.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Globetripper86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2012

I was traveling with two friends, so we opted to book the Queen + Single based on the photos that we saw. I was a little disappointed in the room, as it was much smaller than the photo indicated. I did happen to peak into other rooms with the same same Queen/Single configuration, and think we must have gotten the "small" version of that type of room. Overlooking this one detail, I enjoyed my stay at Eden54. It's a blend of hotel and hostel, with a common area that houses a fridge, microwave and toaster oven, so you can make your own breakfast. The hotel staff were friendly, and made outstanding recommendations for both food and activities.

The location is further north than other accommodations, but still close enough to restaurants and the markets that it wasn't a concern. On the plus side, it was very close to the Ferry port, so we could quickly hit up the boats to the outlying islands to do some snorkeling and relaxing on the beach.

Sadly, my last night was marred by a construction crew working in the alley right outside my window the entire night, something out of the control of the Eden54 staff.

Overall, I would recommend Eden54 to friends and family who are looking for a quick Kota Kinabalu getaway.

Room Tip: If asking for the Queen+Single, make sure you get the one with the attached door to the room next do...
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank longhorn513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 25 October 2012 via mobile

For the amount we paid for our room I was very happy.

The staff were very friendly and helpful throughout our stay. Drew on a map where all of the best places to eat were and they were spot on. One day I asked how I could get to the downbelow dive shop, they told me not to bother walking and helped me book over the phone. Wonderful of them.

The room was very clean. There were signs up about renovations but I didn't hear any noise at all.

It is very close to a large shopping centre and every tour operator and taxi driver knows where it is. We had a great stay and I would stay here again.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TimboAu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Eden54

Property: Hotel Eden54
Address: 54 Jalan Gaya, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #2 of 92 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel Eden54 2.5*
Number of rooms: 23
Official Description (provided by the hotel):
Hotel Eden54 is a budget boutique hotel located in the city center of Kota Kinabalu, Sabah, near major shopping malls, banks, supermarket, restaurants, tourism offices and jetty to Labuan and other famous islands in Sabah. ... more   less 
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