The free shuttle was waiting for us upon arrival and took us to the hotel which is not more than 10 minutes away. The staff was very friendly. We only needed the room until 10 pm and they were good enough to let us check in at 11 am although officially check-in time is 2 pm. The room was tiny with a queen size bed. Fortunately we could leave our big travel bags at the reception otherwise it would have been very tight. The bathroom is a glass cubicle within the room. You can lower a shade for privacy. The bathroom had an unpleasant smell but it was clean. The shuttle was there again on time when we had to leave for the airport. They offered excellent éclairs and coffee in the lobby. The coffee was quite expensive though. The hotel is located in a subdivision surrounded by restaurants and small shops. We had lunch at KFC and were very impressed with that branch. All the staff had a speech and hearing impediment but they were doing an excellent job. All in all for the short stay it was a good choice.
- Official Description (provided by the hotel):
- The Crown Borneo Hotel is centrally located within the Tanjung Aru town just minutes away from the city centre. The Crown Borneo has 28 rooms, offering queen bedroom and twin bedroom and comes with an attached bathroom with shower. All rooms are air-conditioned with an individual control, features a 32" LCD TV with selected satellite channels and tea/coffee making facilities. ... more less
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